69% of UK Holidaymakers Say Airport Waiting Times Are a Major Frustration as Luggage Costs and Delays Add to Travel Stress

Thursday, 25 Jun 2026

Airport waiting times

New research reveals the biggest pain points facing UK travellers, with airport queues, hidden costs and baggage concerns creating unnecessary holiday stress.

UK holidaymakers are facing a growing list of travel frustrations, with 69% saying airport waiting times are one of the most annoying parts of going abroad, while luggage costs, baggage restrictions and unexpected extras continue to add pressure before trips even begin.

From long security queues and confusing baggage rules to worrying about delayed suitcases, the journey to a holiday destination is becoming just as stressful for many travellers as the trip itself. Research has found that 28% of UK passengers have experienced problems with airline handled luggage, including delays, damage or lost baggage.

With millions of people travelling overseas each year, travel experts are highlighting the importance of better preparation before reaching the airport to help holidaymakers avoid common frustrations and enjoy a smoother experience from departure to arrival.


The Hidden Stress Behind Holiday Planning

For many UK travellers, the excitement of booking a holiday can quickly be replaced by concerns about additional costs and complicated travel arrangements.

Research into holiday expenses found that luggage, transfers and seat bookings are among the biggest additional costs faced by travellers, with 44% of Brits saying holiday prices can feel misleading because of extra charges added later.

Baggage is often one of the biggest surprises. Many travellers only discover the true cost of taking additional luggage once they reach the booking stage, particularly when travelling with budget airlines or planning longer trips.

For families, students and those travelling for extended periods, packing everything into standard airline allowances can become a challenge. Trying to fit multiple suitcases into one booking can create extra costs, more airport stress and a heavier travel experience.

Lost and Delayed Luggage Remains a Major Concern

Arriving at your destination without your luggage is one of the most frustrating experiences a traveller can face.

While many delayed bags are eventually reunited with their owners, the inconvenience can have a major impact, particularly when travellers are arriving for important events, cruises, business trips or longer stays abroad.

Research has shown that 15% of UK travellers surveyed had experienced delayed luggage, while others reported damaged or lost baggage issues.

The problem is often made worse when travellers have connecting flights, multiple airlines involved or limited time between arrival and onward travel.

Darren Johnston at Send My Bag commented:

“Travelling should be something people look forward to, but the journey itself can sometimes create unnecessary stress. Luggage is a major part of that experience, especially when travellers are managing multiple bags, tight airport connections or longer trips overseas.

“We are seeing more people think differently about how they move their belongings. Rather than carrying everything through busy airports and worrying about baggage limits, many travellers are choosing to arrange their luggage separately so they can travel lighter and focus on enjoying their journey.

“A little preparation before departure can make a huge difference. Understanding baggage options, planning ahead and reducing the amount you need to manage at the airport can help make travel feel much simpler.”

Why Travellers Are Rethinking How They Move Their Belongings

As international travel becomes more accessible, many people are changing the way they approach luggage.

Holidaymakers heading away for longer trips, students moving overseas and families travelling with additional belongings often face the same challenge: needing more than a standard suitcase allowance but wanting to avoid the hassle of transporting everything themselves.

Sending luggage separately can provide a practical alternative for travellers who want to reduce airport stress. By arranging belongings ahead of time, travellers can move through terminals with less baggage, avoid unnecessary queues and have more flexibility during their journey.

This approach is particularly useful for those travelling long haul, relocating abroad or combining travel with longer stays overseas.

Simple Changes Can Make Travel Less Stressful

While some travel frustrations are unavoidable, many can be reduced with better planning.

Checking baggage rules before booking, allowing extra time for airport connections, keeping important items in hand luggage and considering alternative luggage solutions can all help create a smoother experience.

For many holidaymakers, the biggest improvement comes from simplifying the journey before they even reach the airport.

With travel demand continuing to grow, reducing unnecessary stress points will become increasingly important as passengers look for easier ways to start and finish their holidays.

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