The booking process was so easy, filling in all the documentation online. The 'chat' section was very efficient as l had a few queries about some of the information l needed to fill in. Make sure you order the label holders they work really well. Very informative sections on what you can and cannot send to your destination. Could not have been happier with the service. Only criticism is the pickup service - i waited by the front door from 9am and the courier did not come until 15:45 so was a waste of a day. Wish they a call/sms service with a two hour window of when the courier will arrive. The time slot trial l selected was unsuccessful in my case which was disappointing.
Amazing service, fast delivery, couldn't have been better!
Send My Bag were incredible from start to finish.
Very clear and easy booking system online, great instructions for preparing my bag for travel, great pickup and delivery. Shipped to Australia, picked up from London on Thursday evening and arrived with my girlfriend on Monday morning.