I used it first time. Easy to book in and print label. Package was picked in slotted time and delivered before the delivery date. Updated me about package journey via text messages and through app from start to finish. I would say it was fantastic service and I will use it again and recommend to others as well.
Worked well but could be improved in terms of organization
The service was good. The only thing is that I wasn't told when my bags would be collected or when they would be delivered (there was a whole day time period) so it was very uncomfortable to be at home all day instead of getting a call half an hour before so that I could move on with my day. Also the fact that I couldn't bring any sorts of liquids was annoying, as checked bags usually allow it.
I phoned other companies and Send my bag was the best price I could find for door to door service from London to Qatar. I have recommended them to people so many times, so much so that they think I work for them or I get a discount 😆