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thinks of SendMyBag
Very Good
The prcedures to reschedule a delivery should be cearer and the possibility to receive the delivery in a collection point should be provided since the beginning (I discovered this option only by calling the custmer services in the process of rescheduling the delivery after the first one failed (because of DHL delay).
Valeria V, Sending from Italy to Belgium
Review Score
rating out of 5
4.8
4.3
Mercedes verified customer
August 2020
Worked well but could be improved in terms of organization
The service was good. The only thing is that I wasn't told when my bags would be collected or when they would be delivered (there was a whole day time period) so it was very uncomfortable to be at home all day instead of getting a call half an hour before so that I could move on with my day. Also the fact that I couldn't bring any sorts of liquids was annoying, as checked bags usually allow it.
Lifetime Bags Sent: 2
5.0
Melodie A verified customer
August 2020
Fast and efficient
My items were collected at 2pm on Friday and arrived in the UAE by 12pm on Sunday. Very quick turn around.
Ex Pat
Lifetime Bags Sent: 2
5.0
Fatuma A verified customer
August 2020
User friendly and quick service
I phoned other companies and Send my bag was the best price I could find for door to door service from London to Qatar.
I have recommended them to people so many times, so much so that they think I work for them or I get a discount 😆
Ex Pat
Lifetime Bags Sent: 3
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