Sent two cases by SendMyBag from Kent to Manchester. On registering I was given a 1pm - 6pm slot for pickup (they are trialling this service) and DHL were on the doorstep at exactly 1pm. Easy to check the tracking via the website and I could see that the cases were delivered to Manchester address at 12.10 the next day. Brilliant!
So happy with this service. So simple to use and excellent customer service. Video tutorial is a great feature as is the list of prohibited items, so customers are fully aware. Door to door service and accurate tracking in place; I followed my suitcase all the way and was pleasantly surprised when I received notification that it was due for delivery 1 day earlier than expected. Well mannered guys pick up and drop off, Thank you so much. If I’d known about you before, I wouldn’t have got rid of excess items due to ridiculous flight fees. Well done team ... I hope your company continue to grow with huge success. X
Lifetime Bags Sent: 1
Andrea F verified customer
Sending from UK to Italy
Everything went smooth. The booking process is easy to use.
Lifetime Bags Sent: 2
sandra c verified customer
Sending from Massachusetts to California
Clear information and accurate tracking app.
Clear information on the website and the tracking app was very accurate.