First time sending my bag from U.S to Brazil. They picked up my bag at home during the scheduled time. The app is great and had always the latest information from my bag. I would recommend their service!
I sent a snowboard bag plus 2 other boxes and it took 2 days to arrive from a small town in the Austrian alps to Sydney. They quoted 7 days so was shocked how quick it was. Also was the cheapest service from the quotes I requested of several companies. Also the quote is instant which I much preferred!