Very happy with the whole experience. Initially there was some confusion about how the volumetric weight worked, but chatting with an agent helped. My luggage labels didn't arrive in time, but I did order them late. I think certain instructions could be clearer, such as which form is which and that you can only access them once completed the packing list etc.
My shipment was from China to UK. Other shipping companies were paralysed by and prevaricated about the China end. But SendmyBag handled this speedily and authoritatively. Numerous email queries to customer service were answered within hours in a thorough and helpful way. In short, a seriously impressive service.
Really happy with the service. My items only took 5 days to arrive, coming from one island to another during a pandemic as well! Furthermore, any time I had a query I spoke with the customer service team who were so helpful and understanding. Genuinely couldn’t ask for a better service. Would use again and definitely recommend to others :)
Send my Bag provided a great service for what we needed. It was a shame we had to opt for the Express Service because the standard service wasn’t available during the beginning of January but will definitely be using the standard service again which is excellent value and ideal for sending suitcases to students doing their year abroad. An excellent service overall during a pandemic and new Brexit regulations.
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Thank you @sendmybag for your excellent service during a worldwide pandemic 😷 - suitcase leaves UK 230pm Mon afternoon (21st) and arrived (1 day early) in the early hours of Wed (23rd)morning in Hong Kong 🇭🇰- my niece is delighted 🙌🙌 to have her suitcase in time for xmas pic.twitter.com/GAYm74g3TC
@sendmybag wow speedy delivery had a massive parcel box picked up yesterday afternoon and it arrived to my parents in London this morning at 10:30am! Fraction of cost also than if had used parcel force, thanks @dhlexpressuk also
Anyone needing to ship stuff can I highly recommend @sendmybag ....suitcase picked up at 4pm Wednesday in Newcastle and delivered by 9:30am this morning to Donegal in pristine condition, contents too....and for under £30
Shipping boxes or luggage internationally or just national? Check out send my bag. I’ve used them twice: Paris to London & London to Atlanta. Quick, efficient & reliable service that anyone can do; they even have an app to track every detail @sendmybag 🙏🏽https://t.co/JocUTMqEdN