My daughter has been studying and working in Ireland, France, the UK, and Send My Bag has solved all our headaches of moving her extra possessions around. Great customer service, easy to use website, £27 door to door to France from abroad in 2 days is an amazing deal. We will use it again and again!
only issue is that the "remote" area supplement seems to apply for the part of Italy that I use for delivery - it's definitely not remote and I wonder how this decision is made.
Hi Sheena, Thanks for your review. A remote area is one that is outside the range of the daily rounds of the delivering courier’s regional depot, in these areas third parties are commissioned to complete the delivery. Slightly confusingly in some areas the third parties will carry the livery of the courier. As the logistics networks grow remote areas are slowly being eliminated. SendMyBag checks your postcode against our remote area list as part of our quick quote in order to provide a clear and accurate upfront cost. Many Thanks, SendMyBag Team
I use this service to send things to my daughter in Spain. It's trackable all the way and if I have had any concerns they are always addressed promptly and satisfactorily. Highly recommended and very pleased.
Be sure that the charge you are being charged is correct there are surcharges if the courier says your bag is bigger on the way the size of my bags were correct on the way back the same courier co said they were bigger despite being the same size and weight I was charged a surcharge. which had been hidden in the small print as this hasn't been waived I now cannot uses send my bag beware
Hi John, Thanks for your review. Our quotes are based on size & weight, if a bag exceeds the size allowance purchased the additional would be due, but with no surcharge added. All bags are measured by passing through a laser scanner, however if you dispute we have measured a bag incorrectly we’re happy to check this out with you. Many Thanks, SendMyBag Team
After a rocky start, I am extremely happy to be an SMB customer. They collect and deliver my bag in a timely manner, leaving me free to travel unencumbered without queuing at either end of my journey at Bag Drop and Reclaim. Great service, highly recommended.
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Shipping boxes or luggage internationally or just national? Check out send my bag. I’ve used them twice: Paris to London & London to Atlanta. Quick, efficient & reliable service that anyone can do; they even have an app to track every detail @sendmybag 🙏🏽https://t.co/JocUTMqEdN
@sendmybag excellent service and excellent communication throughout the bag's journey. It was interesting to see where the bag was on its journey. The bag arrived earlier than expected. Would definitely recommend this company. First class. ⭐️⭐️⭐️⭐️⭐️ Thank you!
Daughters last bits of stuff arrived today from place was renting whilst at Uni, it been 3yrs back and forth with no car, 4.5hr train journey. Big thanks to @sendmybag@dhlexpressuk for 3yrs of excellent service! This is not the end as never travel on trains with luggage again! pic.twitter.com/qgh7ydfLPU