Door to airport service, you will be required to collect the bag or pay a fee to the customs authority for delivery. Check with destination before sending.

If sending from a non-residential address where there may be a DHL Paket collection, do not hand the bag to that driver. Please ensure that the driver that arrives for your collection is from DHL Express and not DHL Paket as there can be considerable delays when using the "Paket" service.

Due to recent intermittent strikes by customs authorities in Brazil, this may result in delays clearing and receiving shipments.