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Send My Bag™ independent customer reviews

Check out the latest reviews submitted by customers worldwide after the delivery of their luggage

Reviews

Excellent: 4.7 / 5
Based on 17985 independent reviews.
Read the reviews
5.0
catarina m verified customer
June 2017
Sending from UK to Portugal
Great!
Great experience!
Holiday
Lifetime Bags Sent: 6
5.0
Jane W verified customer
June 2017
Sending from UK to UK
Smooth, Excellent, without fault
Perfect experience, the only comment I would have is the window that the bags are collected and dropped off is very long, from 9:00-18:00 which is a long time, everything else was perfect. Definitely will use again and recommend to others.
University
Lifetime Bags Sent: 2
4.3
Paige M verified customer
June 2017
Sending from Spain to UK
Great service
Bag arrived on time and had no problems. Great service
Studying Abroad
Lifetime Bags Sent: 1
5.0
Carol verified customer
June 2017
Sending from UK to UK
Excellent
Made my elderly parents holiday much easier and I didn't have to worry about them managing their luggage. Thanks 😊
Holiday
Lifetime Bags Sent: 4
4.8
charles verified customer
June 2017
Sending from UK to Austria
Helpful staff in every way make it less stressful
Not only is it less expensive than as luggage on a plane but more convenient and less hassle and no worries about the luggage going awol at Heathrow or at Amsterdam.
Holiday
Lifetime Bags Sent: 9
5.0
Carolin C verified customer
June 2017
Sending from UK to Spain
On time and Customer service reachable within 30 seconds
I am overall very pleased of my experience with Sendmybag.com
At some point I did not understand why my bags were not all together while reading the progress on the app and the CS on the chat was absolutely responsive and reassured me that this happens. My bags are at their destination today as promised.
Studying Abroad
Lifetime Bags Sent: 4
5.0
Nicholas W verified customer
June 2017
Sending from Netherlands to UK
Efficient
Picked up on Monday, delivered Wednesday. Great service, however my holders did not come on time.
University
Lifetime Bags Sent: 1
5.0
Victoria G verified customer
June 2017
Sending from UK to France
efficient and affordable
Cost effective and reliable way to send excess luggage between locations. Stressless experience.
Business
Lifetime Bags Sent: 6
3.3
Sinead o verified customer
June 2017
Sending from UK - Northern Ireland to UK
Quick
was a quick service, not knowing what time your delivery would be was inconvenient
Relocating
Lifetime Bags Sent: 6
5.0
Nicola P verified customer
June 2017
Sending to Cardiff University
Fast and reliable
The driver picked up the courier within the specified period and my courier arrived safely on the next working day
University
Lifetime Bags Sent: 6
1 2 3 4 5 6 ... 1799 Next

I've just discovered this service!! My parcel was collected on Tuesday in Scotland and arrived in Italy this morning. I...

Posted by Patrizia Crolla Spitoni on Friday, 11 March 2016

amazing service!!!! thank you and if i'll need again, for sure it will be you!

Posted by Florencia Breda on Thursday, 10 March 2016

Just sent a suitcase from Panama to Sweden. Super service - thank you! (y)

Posted by Good Charlotte on Tuesday, 8 March 2016

I rarely leave reviews but this will be an exception! I just want to share how fantastic this service was for me! I sent...

Posted by Alberto Comelli on Thursday, 10 December 2015

Great stuff! My 2 suitcases arrived in Spain today after collection on Monday! Great customer service! 5*

Posted by Sean Curley on Thursday, 8 October 2015

Incredible company. Picked up two large suitcases from my house in Rochester NY and arrived at my sons dorm in Glasgow...

Posted by Doug Gallant on Thursday, 1 October 2015

I love this service used it to deliver bags both France and Swiss and it is amazing . Got both bags delivered earlier...

Posted by Natasha Boodram on Wednesday, 1 July 2015

And he's back.......our little festival tent has returned from his adventures from the Austrian Grand Prix!!Cannot...

Posted by Julie Bullock on Thursday, 25 June 2015

Read a review of Sendmybag in The Mail On Sunday or find out what happened when a The Sun journalist used Sendmybag on a recent wine tasting holiday. Read more Send My Bag reviews.

Check out Heather's Third Year Abroad Send My Bag review, Jaillin's review of Send My Bag when relocating from Canada or Jess's return trip to USA review of Send My Bag.

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If you find our customer reviews helpful please do submit your own review by responding to the review email once your bag has been delivered. All reviews are published in full and unabridged. A member of the Send My Bag management team personally responds to every review gaining less than 3/5 (although happily they're few and far between).

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