Do you have an app?

The Send My Bag app is our best tracking tool yet, no matter where you or your bag is worldwide, you can track your bag in seconds without having to remember a tracking number.

Our app also lets you upload customs documentation using your smart phone's camera and receive a free £50 increase to the level of complimentary cover by photographing your bag before collection.

Tracking alerts are also sent when your bag is collected, loaded for delivery and delivered.

To download our app from the iTunes store click here.

To download our app from the Google Play store click here.

Live Support

Select your country

Choose your preferred currency


Verifying your payment

What is 3D Secure?

We use 3D secure to provide an additional security layer for processing credit and debit card purchases.

If you have been stuck on this page for more than 15 seconds then we may be experiencing issues contacting your bank to verify your payment. To resolve this please try the following:

You can attempt your payment again by going to your My Account page.