How to contact Send My Bag

The Send My Bag team is available for you 7 days / week and 24hrs on weekdays. Please type your question above and click 'search', we will display information which may answer your question. If your question is not answered, click the buttons to email, call or live chat with us.

Live Support

Select your country

Choose your preferred currency


Verifying your payment

What is 3D Secure?

We use 3D secure to provide an additional security layer for processing credit and debit card purchases.

If you have been stuck on this page for more than 15 seconds then we may be experiencing issues contacting your bank to verify your payment. To resolve this please try the following:

You can attempt your payment again by going to your My Account page.