Size and Weight Allowances
Understanding how Send My Bag® calculates your quote based on the size and weight of your item
Send My Bag™ quotes are based on both the size and weight of your item. When our quick quote tool displays a price based on weight, for example quoting $99 for a 33lbs suitcase, there is also a maximum size associated with that quote.
How to calculate your items weight band
Measuring your items
When measuring your item, this should be done from the widest points from side to side (width), top to bottom (length) and front to back (height), including any wheels or handles. Should you enter the dimensions in a different order, this is not a problem as the final volume will still be the same.
Calculating the volume of your item
To calculate the volume of your item, simply multiply the three dimensions, for example 17" x 16" x 16" = 4352 cubic inches. This item would fit within our up to 33lbs band.
Size/Volume Allowances Per Weight Band are Displayed Below:
Weight Band Max Volume
Up to 11lbs 1,525 cubic inches
Up to 33lbs 4,576 cubic inches
Up to 44lbs 6,102 cubic inches
Up to 52lbs 7,210 cubic inches
Up to 55lbs 7,628 cubic inches
Up to 66lbs 9,153 cubic inches
Maximum weight and sizes allowance for International services is 154lb / 21,450 cubic inches.
HOW WE CHARGE FOR EXTRA WEIGHT AND VOLUME
If your bag exceeds the weight or size allowance of a lower band, your item will be moved to the next band, e.g. moved from the up to 33lb rate to the up to 66lb rate.
If you exceed the weight allowance of the upper band you will be charged for each additional 2.2lbs of weight. Additional lb rates vary by route and are displayed in our quick quote.
If your item's volume exceeds the allowance of the upper band, you will be charged at a rate of 2.2lbs for every additional 305 cubic inches.
*The reason we charge per 2.2lbs and not per 1lbs is because the underlying worldwide system works in kgs and there is 2.2lbs in 1kg.
On a number of routes a 11lb express rate is made available for the convenience of our customers who need to send a package, our 11lb rate is not appropriate for luggage of any size.
Maximum Lengths & Oversize handling fees
US domestic services:
Individual bags or items with a weight exceeding 49lbs (22kg) will incur an additional extra weight surcharge of $41.50.
If an order includes a bag with one dimension exceeding 47 inches (121cm), it's second longest dimension exceeding 30 inches (76cm), or were 'length + 2(width + breadth)' exceed 105 inches (266cm) an oversize handling fee of $29.00 will be applied.
No item can have a single dim exceeding 96 inches (240cm) or a length plus girth which exceeds 130 Inches (330cm).
International Standard Services (outside of Europe)
No item can exceed 154lbs (70kg) in weight or volume.
Express services will incur a fee of $102 for any item which has one or more dimension greater than 47 inches (119cm).
On standard services, fees of $29-$102 will be incurred for shipments with one of more dimensions exceeding 47 inches (119cm).
On some standard services between the UK and US, and between the US/UK to and from Europe and the Middle East a $29-$65 fee may also be incurred for any items with a second longest dimension exceeding 30 inches (76cm) or were the length + girth (twice the width + depth) exceeds 105 inches (266cm). Items with an actual physical weight exceeding 70lb (31kg) may also incur an additional fee of $28-$41.50.
On some standard services shipments with one or more dimension exceeding 109 inches (240cm) or with a length + girth (twice the width + depth) exceeding 130 inches (330cm) may incur an additional fee of $80.50-$204.
The maximum length permitted on international standard services (excluding within Europe) is 106 inches (270cm).
International Express Services and Standard Services (within Europe)
On international services the maximum size allowance varies based on the service level chosen and the route.
Typically, Express international services within Europe will incur a fee of $102 + VAT (VAT is only charged on EU routes) for any item which has one or more dimension greater than 47 inches (119cm). On these services no dimension can exceed 100 inches (220cm) in length, or 154lb (70kgs) in weight or volume.
On standard services within Europe, fees of $65.50-$102 +VAT will be incurred for shipments with one of more dimensions exceeding 47 inches (119cm).
On some standard services between the UK and Europe a $65.50 fee may also be incurred for any items with a second longest dimension exceeding 30 inches (76cm) or were the shipment’s length + girth (twice the width + depth) exceeds 105 inches (266cm). Items with an actual physical weight exceeding 70lbs (31kg) may also incur an additional fee of $28.00.
UK Domestic Service:
On UK domestic services when the item weighs under 66lb (30kgs), the item can have a max length of 57 inches (145cm) with no extra charge. If your item exceeds 66lb (30kgs) and 47 inches (119cm), a fee of £90 will apply. No item can exceed 100 inches (220cm).
No item can exceed 154lb (70kgs) weight of volume.
All Services
This page is provided for general information purposes only, as oversize fees vary by route and service, when sending an item with a side of 47 inches (119cm) or more we recommend proceeding to step 1 of the order process and entering the dimensions of the items you are sending to receive a tailored quote.
Oversize fees are in place because bags of this size cannot move through the network on standard conveyor belts and cost considerably more to handle. Send My Bag makes no profit on these fees and charges at cost.
Suitcases often have their internal size quoted in litres, when entering dimensions please ensure you use the full external dimensions.