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JetStar Baggage Allowance & Excess Luggage Fees

Check JetStar baggage size restrictions and fees before you travel.

jetstar Carry-on allowance

JetStar Airways allows its passengers in Economy Class to bring one larger carry-on item, plus one smaller item. The combined total weight of these two items must not exceed 7kg.

Business Class passengers are permitted to bring two larger items of carry-on luggage, providing each item does not exceed 7kg individually and their combined weight is no more than 14kg.

Carry-on items must fall within the following dimensions:

Height: 56cm

Width: 36cm

Depth: 23cm

Or, you may bring a foldable suit pack that does not exceed 114cm x 60cm x 11cm.

The smaller item of hand luggage might be a handbag, umbrella or coat.

On regional New Zealand flights operated by the smaller Q300 aircraft, dimensions of your carry-on bag must not be larger than 48cm x 34cm x 23cm. If travelling on a Q300 flight and your item is larger than these dimensions but still within the standard dimensions permitted by JetStar your item will be checked free of charge.

if your bag is overweight/oversized

If, however, an item on any JetStar flight exceeds the standard permitted dimensions or weight, your item must be checked, and you will be charged.

On domestic Australia and New Zealand flights, the charge is $50 AUD (or $70 NZD).

On international flights to and from Australia the charge is $160 AUD.

jetstar checked-in baggage

Economy starter passengers must purchase a checked baggage allowance if they wish to check any items. Prices are as follows on domestic flights, when purchased with your initial online booking:

15kg $17.50 AUD

20kg $20

25kg $30

30kg $35

35kg $40

40kg $45

Prices are higher on international flights. On a flight from Adelaide to Singapore, for example, the prices are as follows:

15kg $45 AUD

20kg $53

25kg $65

30kg $90

35kg $100

40kg $110

Economy Starter Plus and Starter Max passengers may check 20kg free of charge and purchase an additional 20kg allowance. Business passengers are given a 30kg checked baggage allowance and may purchase up to 10kg extra allowance.

If you bring luggage to the airport that you haven’t already paid for, you will be charged for the first 15kg per passenger and then for every additional kilo after that.

The charge for the first 15kg is $50 AUD on domestic flights and $160 on international flights to/from Australia.

The cost per additional kilo is $15 AUD for domestic flights and $25 for international flights. Connecting flights with a domestic and international leg will be charged at the international rate.

If you have purchased a checked baggage allowance but bring more to the airport than you paid for you will be charged per extra kilo, as above.

If travelling with young children you may also bring a stroller, cot, car seat or portable high chair at no extra cost.

Exceptional items:

Sports equipment such as surfboards, bicycles, skis, golf clubs and snowboards are accepted as checked luggage, but certain restrictions apply. Surfboards, for example, must not exceed 1.9m on smaller aircraft, or 2.77m on larger aircraft.

Smaller musical instruments can travel in the cabin with you. Those between 7kg and 15kg can be brought into the cabin, but an extra seat must be purchased for them. Instruments over 15kg must be checked. There are restrictions on the number of larger instruments that can be carried on one flight.

Disclaimer - Information gathered from these webpages on 18/01/2016:

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