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JetStar 2017 Baggage Allowance & Excess Luggage Fees

Check JetStar baggage size restrictions and fees before you travel.

jetstar Carry-on allowance

JetStar’s baggage allowance permits its passengers in Economy Class to bring one larger carry-on item, plus one smaller item. The total weight of these two items must not be greater than 7 kg. Flexibiz passengers may bring on board a larger item weighing no more than 7 kg, plus one small item.

Business Class passengers are allowed to bring two larger items of cabin baggage, as long as each item does not exceed 7 kg individually, plus a small item. The combined weight of all carry-on luggage should not exceed 14 kg.

Carry-on items must fall within the following dimensions:

Height: 56 cm

Width: 36 cm

Depth: 23 cm

The smaller item of hand luggage might be a handbag, umbrella or coat.

On regional New Zealand flights operated by the smaller Q300 aircraft, the dimensions of your carry-on bag must not be larger than 48 cm x 34 cm x 23 cm. If travelling on a Q300 flight and your item is larger than these dimensions but still within the standard dimensions permitted by JetStar’s baggage allowance, your item will be checked free of charge.

if your bag is overweight/oversized

If, however, an item exceeds JetStar’s cabin baggage allowance, your item must be checked, and you will have to pay a fee.

On domestic Australia and New Zealand flights, the fee is $50 AUD (or $70 NZD) for up to 15 kg.

On international flights to and from Australia the charge is $160 AUD for up to 15 kg.

jetstar checked-in baggage

It is possible for Economy Starter passengers to purchase a checked baggage allowance if they want to check any items into the hold. Prices are as follows on domestic flights, when purchased with the initial online booking:

15 kg $16 AUD

20 kg $19

25 kg $29

30 kg $33

35 kg $38

40 kg $42

Fees are higher on international flights. On a flight from Adelaide to Singapore, for example, the fees are as follows:

15 kg $59 AUD

20 kg $62

25 kg $80

30 kg $96

35 kg $108

40 kg $118

Economy Starter with FlexiBiz passengers can purchase an allowance, from 15 kg to 40 kg. Economy Starter Plus and Starter Max passengers may check in 20 kg free of charge and pay for an additional 20 kg allowance. Business passengers have a 30 kg checked baggage allowance and may purchase an extra baggage allowance of up to 10 kg.

Adults travelling with young children may also bring a stroller, cot, car seat or portable high chair at no extra cost.

If you bring luggage to the airport without pre-purchasing a baggage allowance for it, you will be charged for the first 15 kg per passenger and then for every additional kilo after that.

The fee for the first 15 kg is $50 AUD on domestic flights and $160 on international flights to/from Australia.

The cost per additional kilo is $15 AUD for domestic flights and $25 for international flights. Connecting flights with a domestic and international leg will be charged at the international rate.

If you purchase a checked baggage allowance before you come to the airport but arrive with more than you paid for, you will be charged per extra kilo, as above.

Note that items with one side longer than 1 m will be considered an oversized item and an oversized handling fee of $25 AUD per item, one way, will apply.

Exceptional items

According to JetStar’s baggage allowance rules, any sporting equipment that has a side over 1 m in length will incur an oversized handling fee of $25 AUD per item, one way.

Smaller musical instruments can be brought into the cabin with you. An extra seat must be purchased for instruments weighing between 7 kg and 15 kg. Instruments over 15 kg must be checked. Note that there are restrictions on the number of larger instruments that can be carried on one flight.

Disclaimer - Information gathered from these webpages on 30/03/2017:


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