Emirates Issues $1.4 Billion in Refunds

Tuesday, 08 September 2020
Emirates Issues $1.4 Billion in Refunds

Emirates, the flag carrier airline of the United Arab Emirates, has so far issued more than AED 5 billion ($1.4 billion) in COVID-19-related travel refunds.


When the coronavirus pandemic was gathering pace in late March, Emirates as well as rival airline Etihad was forced to cancel all passenger flights into and out of the UAE. Massive demand for refunds ensued and so far around 1.4 million have been processed by Emirates, 90% of the backlog created.


The airline has invested in additional resources to further increase processing capability and has been working in conjunction with industry partners to facilitate refunds for flights booked through travel agents.


Emirates president Sir Tim Clark conceded that “each pending refund request is too many” but that the airline is trying their “utmost to clear the massive and unprecedented backlog” caused by the pandemic. Further, Mr. Clark stated that there were a few requests that take longer to manually review and complete.


The Dubai based carrier has gradually restored its schedule as global travel markets re-open. Flights to more than 80 cities around the world are currently in operation and passenger demand is slowly returning-the route to London is operating twice daily.


The UAE has now re-opened to international visitors, but COVID-19 PCR tests are mandatory for all inbound and transit passengers including citizens of the country, residents and tourists, irrespective of their travel origin.


Other relevant blogs:


Pilots Offered Alternative EasyJet Contracts

Emirates Says no to Carry-on Bags

Airlines Ordered to Refund Passengers for Cancelled Flights

Previous Post

What to Take to University: The Ultimate 2020 College Packing List

We know - you need help. The Send My Bag team have had plenty of experience packing our own personal belongings for university (and shipping it for students!) and have put together the ultimate packing list for college and university, identifying the most important items to pack this year.

04 Sep 2020


Excellent: 4.7 / 5
Based on 86877 independent reviews.
Live Chat

Select your country

Choose your preferred currency


Verifying your payment

What is 3D Secure?

We use 3D secure to provide an additional security layer for processing credit and debit card purchases.

If you have been stuck on this page for more than 15 seconds then we may be experiencing issues contacting your bank to verify your payment. To resolve this please try the following:

You can attempt your payment again by going to your My Account page.