Baggage Shipping to Australia


At present we cannot accept Laptops, Tablets, Mobile Phones or any other item containing a lithium battery for delivery to/from Australia.

Important Customs Information

Australia requires a B534 form (provided by SendMyBag) to be completed in order for personal effects be cleared into the country. SendMyBag is not aware of any value limits for Personal Effects provided they are being sent to/from the owner and have been in their possession for a period of 6 months or more. At present, Australian customs are also requiring a copy of the receivers passport. Please send a copy of this to SendMyBag Customer Service prior to the bag being collected.

Any shipments containing restricted items such as foodstuffs, seeds/nuts or wooden products may result in the items having to be cleared via Australian quarantine which can result in customs delays and additional charges.

Shipments of used personal effects should not have a declared value over A$1000, a higher value may lead to additional customs clearance time and possible duties and taxes.

General Customs Information

Most countries offer a generous duty free allowance for personal effects and the majority of Send My Bag™ shipments worldwide will not be stopped by customs.

Personal effects are usually assessed as used items which have been in the sender's possession for 6 months or more. If your bag is checked by customs and is found to contain brand new or commercial items your shipment may be assessed for customs duties and taxes. If you are sending Christmas gifts please check with the destination country, follow their advice and attach all necessary documentation.

Customs processes and allowances do vary by country and as such we advise all travellers take 5 minutes to check how their personal circumstances and what they are sending will be assessed under the prevailing customs regulations of the destination.

When a bag is stopped by customs for any reason (missing documentation, prohibited contents, commercial contents or further information required) Send My Bag™ records how long customs hold it for. Our historical statistics for this route indicate that if the customs authority stops your bag they will on average take 2 days to process it and release it back to us for delivery.

More information is available in on our customs information page.

In order to demonstrate your shipment is personal effects you will be required to complete a brief non generic packing list online, entries to be made in the format: "5 x Cotton T-Shirts, 2 x Jeans, 3 x Cotton Shirt" and so on rather than as "10 x Used Clothing".

Restricted Items

With Send My Bag™ you can travel with almost everything you would normally find in a vacation suitcase.  For security and customs reasons, however, certain items are prohibited.  Please find these listed below.

  • Aerosols or any other pressurised containers;
  • Liquids, Pastes and Gels of any type (including nail varnish and perfume);
  • Toner Cartridges;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations of same);
  • Dangerous / hazardous goods;
  • Flowers and plant products;
  • Human remains or ashes;
  • Illegal or restricted goods;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Passports;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco;
  • Foodstuffs, perishable food articles and beverages including, but not limited to: Wine, Beer, Spirits and Champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones;
  • Cash or other forms of tradeable currency;
  • Irreplaceable items.

More information is available under section 11 of our terms of service.

In addition to the above when sending to Australia we prohibit the sending of:

  • Antiques.
  • Furs.
  • Precious Metals & Stones.

Items excluded from cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Cell Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

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June 2016
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June 2016
Great service, delivered on time, from New Zealand to France... cheaper than other companies... Would use it again for sure!!! Thanks!!!!


Australia, also known as OZ or the Land Down Under, is a popular vacation and immigration destination, with many enjoying favorable temperatures throughout the year. The sheer expanse of the country makes it a wonderful and intriguing country to visit. It’s the sixth largest country on the planet and includes the mainland, the island of Tasmania, and numerous smaller islands. Australia is made up of a range of landscapes, covering mountains, deserts, reefs, forests, beaches as well as cosmopolitan cities.

If you’re looking for an adventure vacation or if you plan to start a new life for you and your family, Australia really is the place to go. As you may know, Australia’s summer ranges from December to February, hence Christmas BBQs on the beach. This means the winter falls between June and August with cooler temperatures. However as Australia is so big, the country covers a number of climate zones with some places much cooler than others.

Some of the top activities and must-see sites in Australia include snorkelling or diving round the Great Barrier Reef, taking a trip to Uluru and exploring the Blue Mountains National Park. It’s a great place for adventures with treks, mountain climbing and extreme sports for thrill seekers to enjoy. If you like to take it much, much easier, then Australia has some of the best beaches in the world. Why not spend the day at Bondi Beach, one of the most famous beaches there is. A bit further afield is Christmas Island which offers the perfect escape with its pristine beaches.

If you prefer a cosmopolitan holiday, Australia’s vibrant and lively cities make a brilliant destination. The capital, Canberra, is the largest landlocked city and offers a unique insight into Australian life. Influenced by garden cities, buildings are intermixed with parks and gardens. The larger cities of Sydney and Melbourne are the more popular destinations for tourists and those looking to emigrate. Sydney of course has the Opera House and is the site of the first British Colony in Australia, and is thus steeped in colonial history. Melbourne is in the state of Victoria. It is a fantastic cultural city filled with museums, galleries and is home to a number of festivals.



For many people Australia is a long-haul destination, which can require two or more different flights to get there depending on where you travel from. The last thing you want to do is lug around heavy baggage, especially if you have got a long activity-packed break away planned, or if you are moving to Australia. Let SendMyBag help. We pick up your bags from your home and drop them off at your destination on our door to door service, taking away a lot of the hassle.

It’s a fantastic option if you are worried you will go over your baggage allowance or if you have a lot of bulky equipment which can be tricky to transport. Australia is a great place for surfing, hiking, biking and other adrenalin-inducing activities, which require you to bring your own equipment. SendMyBag can easily deliver oversized items safely and securely, making your journey stress free.



We are able to send and collect luggage and other items to and from Australia. There are a number of things you need to take into consideration when shipping to/from Australia, but don’t worry SendMyBag are here to help. Before you travel, you need to compile a breakdown of all the items you wish to send, however it must be noted that you are unable to send Laptops, Tablets, Cell Phones or any other item containing a lithium battery from Australia. When you book a collection with SendMyBag, we will send you a link providing this information.

As well as completing the information above, we also recommend completing Australia’s personal effects form - this will stop you encountering any delays at customs. If you require any more information on deliveries to and from Australia we provide comprehensive information on our website, or just give us a call if you are unsure; we are here to help.

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