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Chile Customs Information

Customs Information

Please take a moment to review important customs information before shipping to Chile.

Personal Effects Customs Clearance Chile

Holiday baggage and other time sensitive packages should not be sent on this route.

Shipments must arrive in Chile within 120 days of the owner's arrival in the country to be eligible for personal effects clearance.

In order to clear personal effects into Chile, our courier partner will normally contact the consignee directly to request a copy of their passport.  An additional fee of $50 USD + VAT will also need to be settled for them to process clearance.

Should the declared value exceed $1,499 USD, the customer will need to arrange their own customs broker

Under no circumstances should a business or hotel name be used as the receiver’s name. The owner and named receiver of the goods should be the same person and is required to be in the country at the time of clearance.

Chilean customs will usually inspect all shipments resulting in a delay of around one week.

On this route, you are required to visit the destination country’s official customs website and make yourself aware of any requirements, processes or fees, which may be due based on your personal circumstances and what you are shipping.

Upon arrival in the destination, you agree to comply with any customs processes, provide the customs authority with any information they request and to discuss the clearance of the shipment directly with the customs authority or our delivery partner in the destination.

General Personal Effects Customs Information

Personal effects are typically defined as used items which have been in the sender's possession for 6 months or more. If your shipment is checked by  customs and is found to contain brand new or commercial items, you shipment may not be assessed as personal effects. Keep this in mind if you are sending Christmas gifts or other new items. Please check with customs so you are aware of potential customs duties, follow any advice given and attach all necessary documentation.

In order to demonstrate that your shipment consists of personal effects, you will be required to complete a brief non-generic packing list online, entries to be made in the format: "5 x Cotton Dresses, 2 x Jeans, 3 x Pair of Gloves", and so on, rather than as "10 x Used Clothing".

As customs processes and allowances vary by country, we advise all customers take 5 minutes to check how their personal circumstances and what they are sending will be assessed under the prevailing customs regulations of the destination.

More information is available on our customs information page.

Personal Effects Customs Clearance Chile

Holiday baggage and other time sensitive packages should not be sent on this route.

Shipments must arrive in Chile within 120 days of the owner's arrival in the country to be eligible for personal effects clearance.

In order to clear personal effects into Chile, our courier partner will normally contact the consignee directly to request a copy of their passport.  An additional fee of $50 USD + VAT will also need to be settled for them to process clearance.

Should the declared value exceed $1,499 USD, the customer will need to arrange their own customs broker

Under no circumstances should a business or hotel name be used as the receiver’s name. The owner and named receiver of the goods should be the same person and is required to be in the country at the time of clearance.

Chilean customs will usually inspect all shipments resulting in a delay of around one week.

On this route, you are required to visit the destination country’s official customs website and make yourself aware of any requirements, processes or fees, which may be due based on your personal circumstances and what you are shipping.

Upon arrival in the destination, you agree to comply with any customs processes, provide the customs authority with any information they request and to discuss the clearance of the shipment directly with the customs authority or our delivery partner in the destination.

General Personal Effects Customs Information

Personal effects are typically defined as used items which have been in the sender's possession for 6 months or more. If your shipment is checked by  customs and is found to contain brand new or commercial items, you shipment may not be assessed as personal effects. Keep this in mind if you are sending Christmas gifts or other new items. Please check with customs so you are aware of potential customs duties, follow any advice given and attach all necessary documentation.

In order to demonstrate that your shipment consists of personal effects, you will be required to complete a brief non-generic packing list online, entries to be made in the format: "5 x Cotton Dresses, 2 x Jeans, 3 x Pair of Gloves", and so on, rather than as "10 x Used Clothing".

As customs processes and allowances vary by country, we advise all customers take 5 minutes to check how their personal circumstances and what they are sending will be assessed under the prevailing customs regulations of the destination.

More information is available on our customs information page.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy.

  • Aerosols or any other pressurised containers;
  • Liquids, Pastes and Gels of any type (including nail varnish and perfume);
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations and toys of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Additional prohibited items for Chile

  • Soil Samples.

Items excluded from cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy.

  • Aerosols or any other pressurised containers;
  • Liquids, Pastes and Gels of any type (including nail varnish and perfume);
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations and toys of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Additional prohibited items for Chile

  • Soil Samples.

Items excluded from cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

Prohibited items

Prohibited Items

With Send My Bag™ you can travel with almost everything you would normally find in luggage, for security and customs reasons however certain items are prohibited, please find these listed below.

On EU standard services (not express) and all UK and US domestic services you may send:

  • Shower gel.
  • Toothpaste.
  • Other non flammable and non alcohol based liquids, pastes & gels for use on holiday.

Nail varnish, perfume and aerosols are not permitted. If these items are included in your luggage it may be returned to you.

Whilst non alcohol based liquids are permitted, damage caused by leakage is not covered by complimentary cover and therefore only small amounts should be sent. If an x-ray shows liquids of any type security may stop your bag for inspection.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy. The following items are prohibited at all times:

  • Aerosols or any other pressurised containers;
  • Alcohol based or Flammable Liquids, Pastes and Gels of any type including, but not limited to, nail varnish and perfume;
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Additional prohibited items for Chile

  • Soil Samples.

Items Excluded From Cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

On EU standard services (not express) and all UK and US domestic services you may send:

  • Shower gel.
  • Toothpaste.
  • Other non flammable and non alcohol based liquids, pastes & gels for use on holiday.

Nail varnish, perfume and aerosols are not permitted. If these items are included in your luggage it may be returned to you.

Whilst non alcohol based liquids are permitted, damage caused by leakage is not covered by complimentary cover and therefore only small amounts should be sent. If an x-ray shows liquids of any type security may stop your bag for inspection.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy. The following items are prohibited at all times:

  • Aerosols or any other pressurised containers;
  • Alcohol based or Flammable Liquids, Pastes and Gels of any type including, but not limited to, nail varnish and perfume;
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Additional prohibited items for Chile

  • Soil Samples.

Items Excluded From Cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

Why Ship to Chile?

Why Ship to Chile?

Chile is a fantastic destination for travellers, tourists, gap year students and business people alike. There’s something for everybody to take part in, see or do, whether you’re hitting up the slopes in the southern part of the country, exploring the desert in the north or relaxing on the sun-baked coast. If you’re planning an extended activity-filled break in the country or even travelling around Chile, it’s likely that you’ll need various types of equipment, such as hiking boots or skis, and clothing that allows for every type of weather you might encounter. Send My Bag might be the solution that you’ve been looking for. We can pick up your bags from your doorstop and take them to any address in Chile.

If you are a student studying for your degree in Chile, or a PhD student carrying out research there, Send My Bag can send all the possessions you will need for your stay in Chile. By shipping your things rather than bringing them on the plane yourself, you can have many more of your things with you and can avoid the risk of excess baggage fees.

Send Luggage to Chile

Send Luggage to Chile

No matter if you are going to Chile for a set period or if you are moving to Chile for good, you can avoid a lot of stress and hassle by sending your luggage and boxes with Send My Bag. This way you can enjoy your journey to Chile knowing that your luggage is being taken care of. You can pack all the possessions you need to make you feel comfortable in Chile, while avoiding the hassle of dragging heavy bags behind you through airports and onto public transport. To learn more about sending luggage to Chile, visit our ‘How it works’ page, or our ‘FAQs’.

Removals to Chile

Removals to Chile

If you are moving house to Chile you will have to think about international removals to Chile in order to move all of your possessions too. Make sure you choose a reputable removal company and that you package up all your items carefully so that they arrive intact. Use suitable packaging for your items and tape everything up well.

Student Shipping to Chile

Student Shipping to Chile

If you are studying in Chile this year, or taking a third year abroad there, Send My Bag can help you ship everything you need to Chile, from books, to clothes, to writing materials. Chile has some top universities, such as the Universidad de Santiago de Chile, the Universidad de Chile and the Pontificia Universidad Católica de Chile. If you are studying at one of these institutions, or any others, Send My Bag can send your possessions to your student accommodation, making your move an easy one. Discover more about student shipping on our student page and find out how to receive your student discount.

Sending a Parcel to Chile

Sending a Parcel to Chile

Sending a parcel to Chile with Send My Bag is a great idea if you need to send a smaller number of items – if you left some items at home when you moved to Chile, for example. You can ask a friend or family member to put the items you have forgotten in a box and send them on to you. People can also use the service to send you gifts or care packages. When sending a parcel to Chile make sure you select a sturdy box and seal it up well so nothing gets damaged in transit. Read more about sending a parcel and find out what you can send with Send My Bag and how to package your items.


Ways of Shipping to Chile

Ways of Shipping to Chile

If you are going on an adventure or sports holiday in Chile or if you are moving to Chile to study or to live, you should look into the many options available for shipping to Chile. Some options will be more suitable for you than others. You can choose from several different options for international shipping to Chile.

Send Golf Clubs to Chile

Send Golf Clubs to Chile

The majority of golf courses in Chile are situated around the capital city, Santiago. Some of the best golf courses in Chile include Patagonia Virgin, Los Leones and La Serena. You can try out these courses using your own beloved golf clubs, by shipping them to Chile with Send My Bag. The added benefit is that you don’t have to wait around at bag drop or luggage carousels, or have to drag large golf bags behind you. Plus, you can avoid completely oversized baggage fees from your airline. See more information on how to send golf clubs with Send My Bag, including how to best package your golf clubs.

About Chile

About Chile

Chile is situated in South America between the Andes mountain range and the Pacific Ocean. The currency used is the Chilean Peso and the official spoken language is Spanish, due to Spanish colonisation during the 16th century, which replaced the Inca rule. With its hugely ranging latitude crossing 38 degrees of the southern hemisphere, Chile has a very extreme range of climates, from freezing tundra and glaciers in the south to dry deserts in the north, and a range of subtropical to Mediterranean-like weather in the central regions. 

As a hugely diverse country, it’s no surprise that there are plenty of things to do on a trip there. If you want to hit up the slopes somewhere a bit different, the Valle Nevado outside Santiago is the perfect place. Exciting heli-skiing is also on offer here for the daredevils among you.

The Atacama Desert is also particularly popular among tourists who head there with dirt bikes to explore the unusual landscape and geysers, such as El Tatio. The area also attracts a different set of people at night. Astronomers and stargazers flock to the desert ‒ particularly Valle de Elqui on clear nights ‒ to gaze at the skies using some of the world’s biggest and best telescopes.

Other exciting activities to participate in around the country include hiking or biking in the countryside or shopping in the plentiful malls around the capital city, Santiago.

Please explore this page further to find out about Send My Bag’s shipping service to Chile.

Send your Bike to Chile

Send your Bike to Chile

Chile provides a stunning backdrop for cyclists. Why not explore Chile by bike by sending your bike to Chile with Send my Bag? You could even take the trip of a lifetime and cycle the full length of Chile! You can send your bike to your first hotel and have it picked up at your final hotel. Your bike needs to be taken apart and safely packaged up before being sent to Chile. Check out our information on bike shipping to learn more.

Send Skis to Chile

Send Skis to Chile

Why not go skiing in the Andes, in resorts such as Valle Nevado, Portillo and Chillan. Don’t worry about having to rent unfamiliar skis when you are there. Instead, you can send your own skis to Chile with Send My Bag. This is much easier than checking your skis into your airplane’s hold. You can send your skis ahead to Chile and have them waiting for you on arrival. Find out more about sending skis with Send My Bag and read about how to package your skis safely.

Other Ways of Shipping to Chile

Other Ways of Shipping to Chile

As well as sending parcels, baggage and luggage to Chile you could look into the following alternatives for shipping items internationally, especially if you need to send large, bulky items like furniture.

Air Freight to Chile

If you have to send big items, such as a console table or ottoman, to Chile you could look into air freight. The time it takes to transport your items this way is usually one to two days, making it a quick service. It can be quite expensive, though, with costs increasing as your shipment size increases. You will likely also have to hire a customs agent to sort customs clearance for you. Another cost to think about is getting your items to and from the airport, which means the price of using air freight could quickly mount up. If you send internationally by air freight to Chile your items will likely arrive at Santiago, Chacalluta or Diego Aracena Airports.

Sea Freight and Container Shipping to Chile

Another option for shipping large bulky items is sea freight or container shipping. Sea freight shipping to Chile can take a number of weeks, so it’s a good option if you don’t need your items straight away. This option can be cheaper than air freight, but you will still need to pay for the services of a customs agent and will need to sort out how to get your items to and from the ports. This means the cost could be more than expected. When using container shipping to Chile, your items will most likely arrive by ship at one of the major sea ports, such as the Ports of Iquique, Valparaiso or Coronel.

Shipping Goods to Chile

You must research current customs rules when shipping goods to Chile. You should know about any duty that you need to pay and what items are permitted to be shipped to Chile, which items are restricted, and which are entirely prohibited. Take a look at the prohibited items and customs sections on this page for more information.