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Macau Customs Information

Customs Information

Please take a moment to review the important customs information before shipping to Macau.

Important Macau Customs Information

If consignments of Personal Effects exceed MOP$5,000 (~$600USD, €570, £400), the consignee will need to be present to complete an import declaration.

General Customs Information

Because most countries allow personal items (known as personal effects) to cross their borders duty free, the majority of Send My Bag shipments worldwide will not be stopped by customs officials.

Personal effects are normally viewed by customs as personal possessions that have been owned by the sender for at least six months. If your bag is stopped and checked by Macanese/ Chinese customs officials and they discover commercial or brand new items, you may be asked to pay customs duties and taxes. You should, therefore, be fully aware of potential customs duties when sending Christmas or birthday gifts to Macau. You should follow any advice given by Macanese customs and attach all documentation required of you.

To show that your shipment is made up of personal effects, you will need to create a short packing list online, with entries to be made as follows: "3 x Cotton Shirt, 3 x Pairs of Training Shoes, 4 x Denim Jeans", etc., rather than as "10 x Used Clothing".

When a bag is stopped by customs for any reason (missing documentation, prohibited contents, commercial contents or further information required) Send My Bag™ records how long customs hold it for. Our historical statistics for this route indicate that if the customs authority stops your bag they will on average take 3 days to process it and release it back to us for delivery.

Customs allowances and processes vary by country, so we suggest all customers take 5 minutes to assess how their personal circumstances and what they are sending will be considered under current Macanese/Chinese customs regulations.

More information is available on our customs information page.

Important Macau Customs Information

If consignments of Personal Effects exceed MOP$5,000 (~$600USD, €570, £400), the consignee will need to be present to complete an import declaration.

General Customs Information

Because most countries allow personal items (known as personal effects) to cross their borders duty free, the majority of Send My Bag shipments worldwide will not be stopped by customs officials.

Personal effects are normally viewed by customs as personal possessions that have been owned by the sender for at least six months. If your bag is stopped and checked by Macanese/ Chinese customs officials and they discover commercial or brand new items, you may be asked to pay customs duties and taxes. You should, therefore, be fully aware of potential customs duties when sending Christmas or birthday gifts to Macau. You should follow any advice given by Macanese customs and attach all documentation required of you.

To show that your shipment is made up of personal effects, you will need to create a short packing list online, with entries to be made as follows: "3 x Cotton Shirt, 3 x Pairs of Training Shoes, 4 x Denim Jeans", etc., rather than as "10 x Used Clothing".

When a bag is stopped by customs for any reason (missing documentation, prohibited contents, commercial contents or further information required) Send My Bag™ records how long customs hold it for. Our historical statistics for this route indicate that if the customs authority stops your bag they will on average take 3 days to process it and release it back to us for delivery.

Customs allowances and processes vary by country, so we suggest all customers take 5 minutes to assess how their personal circumstances and what they are sending will be considered under current Macanese/Chinese customs regulations.

More information is available on our customs information page.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy.

  • Aerosols or any other pressurised containers;
  • Liquids, Pastes and Gels of any type (including nail varnish and perfume);
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations and toys of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Additional prohibited items for Macau

  • Gambling devices;
  • Playing cards.

Items excluded from cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy.

  • Aerosols or any other pressurised containers;
  • Liquids, Pastes and Gels of any type (including nail varnish and perfume);
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations and toys of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Additional prohibited items for Macau

  • Gambling devices;
  • Playing cards.

Items excluded from cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

Prohibited items

Prohibited Items

With Send My Bag™ you can travel with almost everything you would normally find in luggage, for security and customs reasons however certain items are prohibited, please find these listed below.

On EU standard services (not express) and all UK and US domestic services you may send:

  • Shower gel.
  • Toothpaste.
  • Other non flammable and non alcohol based liquids, pastes & gels for use on holiday.

Nail varnish, perfume and aerosols are not permitted. If these items are included in your luggage it may be returned to you.

Whilst non alcohol based liquids are permitted, damage caused by leakage is not covered by complimentary cover and therefore only small amounts should be sent. If an x-ray shows liquids of any type security may stop your bag for inspection.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy. The following items are prohibited at all times:

  • Aerosols or any other pressurised containers;
  • Alcohol based or Flammable Liquids, Pastes and Gels of any type including, but not limited to, nail varnish and perfume;
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Additional prohibited items for Macau

  • Gambling devices;
  • Playing cards.

Items Excluded From Cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

On EU standard services (not express) and all UK and US domestic services you may send:

  • Shower gel.
  • Toothpaste.
  • Other non flammable and non alcohol based liquids, pastes & gels for use on holiday.

Nail varnish, perfume and aerosols are not permitted. If these items are included in your luggage it may be returned to you.

Whilst non alcohol based liquids are permitted, damage caused by leakage is not covered by complimentary cover and therefore only small amounts should be sent. If an x-ray shows liquids of any type security may stop your bag for inspection.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy. The following items are prohibited at all times:

  • Aerosols or any other pressurised containers;
  • Alcohol based or Flammable Liquids, Pastes and Gels of any type including, but not limited to, nail varnish and perfume;
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Additional prohibited items for Macau

  • Gambling devices;
  • Playing cards.

Items Excluded From Cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

Why Ship to Macau?

Why Ship to Macau?

Send My Bag can help make your journey to Macau go smoothly by shipping your bags to and from your hotel. This means that your luggage will be there waiting for you on arrival, so that you do not have to wait around at bag drop or luggage carousels. You can also avoid the stress of incurring excess baggage fees.  You can pack plenty of clothes to see you through hot and humid summer days in Macau. You also don’t have to worry if you buy too many souvenirs as these can be shipped back too.

Students can also use our service to help them move to Macau for their studies, allowing them to take daily necessities and other home comforts with them. We can send all sorts – books, clothing, DVDs, writing materials, and much more.

Send Luggage to Macau

Send Luggage to Macau

Why not send baggage and boxes to Macau with Send My Bag? This is a great option if you are going on holiday to Macau and you need to bring lots of clothing or sporting equipment with you. It’s also great for students, allowing them to bring with them everything they need to get set up in Macau for the duration of their course. To read more about sending luggage to Macau visit our ‘How it works’ page, or our ‘FAQs’.

Removals to Macau

Removals to Macau

If you are planning to relocate to Macau you will have to think about international removals to Macau to take all your things with you. Make sure you search for a reputable removal company and pack everything up well before you hand your items over to the movers.

Student Shipping to Macau

Student Shipping to Macau

Macau has a number of institutions offering tertiary education, such as the University of Macau, Macau Polytechnic Institute and the Institute for Tourism Studies. If you are a student moving to Macau, there are numerous things you will need to bring with you, such as your course textbooks, writing materials, fiction books for your time off, and daily essentials such as clothing. Shipping your possessions is really useful, as it allows you to quickly settle into your student accommodation. Find out more about student shipping on our student removals page and find out how to receive your student discount.

Sending a Parcel to Macau

Sending a Parcel to Macau

A friend or family member can send to Macau any items you have left behind using Send My Bag’s courier service. Or, friends could send you care packages and gifts to Macau. Just make sure the sender knows about any restrictions on sending brand new items. When sending a parcel to Macau, pick a decent box and tape it up well so nothing gets damaged in transit. Find out more about sending a parcel and learn what you can send with Send My Bag and how to package your items.

Ways of Shipping to Macau

Ways of Shipping to Macau

If you are going shopping or sightseeing in Macau, or if you are moving to Macau to study or to live, you will need to find a way of getting your possessions there too. To decide on the most suitable way to do this, you should look into the various options available for shipping items to Macau. There are a number of different options for international shipping to Macau to choose from.


Send Golf Clubs to Macau

Send Golf Clubs to Macau

Although better known for its casinos, in Macau you can also enjoy a round of golf at top-class facilities. Why not try out Caesars Golf or Macau Golf and Country Club? You can do so using your own clubs by shipping them to Macau with Send My Bag. This means you can also avoid oversized baggage fees from your airline and avoid having to drag heavy golf clubs onto public transport. Read more about how to send golf clubs with Send My Bag, including how best to package your golf clubs.

Send your Bike to Macau

Send your Bike to Macau

Although the main peninsula isn’t very suited to cycling, you can head over the bridge to Taipa Island and Coloane Island, where you will enjoy a quieter pace that is more conducive to cycling (just make sure you don’t cycle until you have crossed the bridge as cycling there is prohibited). You can easily use your own bike to cycle round the islands, rather than renting one. You can send your bicycle to Macau with Send My Bag, which is much more practical than checking your bike into the hold of your plane. You will avoid the embarrassment of oversized baggage fees and won't have to carry the bike to and from the airport. Your bike will have to be taken apart and safely packaged before being sent to Macau. Have a look at our information on bike shipping to learn more.

About Macau

About Macau

Macau is a peninsula in China, across the Pearl River Delta from Hong Kong. It was a Portuguese overseas territory until 1999. However, 95% of the population is Chinese.

Macau has the world’s highest population density, with 20643.75 people per square kilometre in 2012. Portuguese and Cantonese are the official languages. A creole known as Patuà is also spoken, as is a dialect of Portuguese called Macanese Portuguese.

Macau is the only place in China where gambling is allowed – thus Macau’s reputation as the Las Vegas of the East. The Venetian Macao is the largest casino in the world. Macau is thus an exciting destination for gamblers and tourists alike. Macau also boasts a UNESCO World Heritage Site, containing 25 historical monuments and public squares.

Please explore this page further to find out about Send My Bag’s shipping service to Macau.

Other Ways of Shipping to Macau

Other Ways of Shipping to Macau

As well as sending parcels, baggage and luggage to Macau you could look into the following alternatives for shipping items internationally, especially if you need to send large, bulky items like furniture.

Air Freight to Macau

For sending large bulky items you could look into air freight. Air freight usually takes about one to two days. This means it is quite a speedy service, but it can be quite expensive, particularly if you have an especially large shipment. You will probably also have to pay for the help of a customs agent to handle customs clearance for you, and you will need to find a way to get your items to and from the airport. The price could, therefore, rise quickly. If you send internationally by air freight to Macau your items will likely arrive at Macau International Airport.

Sea Freight and Container Shipping to Macau

Instead of air freight, you could choose sea freight, or container shipping, to move big items like a fridge or a sofa to Macau. Since sea freight can take a number of weeks, it is best if you don’t need to receive your items immediately. This option can be less expensive than air freight, but you will still need to pay for the help of a customs agent and will need to arrange how to get your items to and from the port. Your items will likely arrive by ship at the Port of Macau.

Shipping Goods to Macau

If you need to ship goods to Macau, you need to find out about any customs duties and taxes you need to pay, due to your items being brand new and not used personal effects. Also make sure you are aware of what items are restricted and which are completely forbidden from being shipped to Macau.  Take a look at the prohibited items and customs sections on this page for more information.