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Customs information

Customs Information

Please take a moment to review the customs information before shipping.

Important Customs Information

This route is provided for the convenience of customers who are familiar with the customs processes of the destination, holiday baggage and other time sensitive packages should not be sent. 

You must visit the destination country’s official customs website and make yourself aware of any requirements, processes or fees, which may be due based on your personal circumstances and what you are shipping.

Upon arrival in the destination you agree to comply with any customs processes, provide the customs authority with any information they request and to discuss the clearance of the shipment directly with the customs authority or our delivery partner in the destination. If you are not comfortable doing this, you should not ship on this route.

More information is available on our customs information page.

Important Customs Information

This route is provided for the convenience of customers who are familiar with the customs processes of the destination, holiday baggage and other time sensitive packages should not be sent. 

You must visit the destination country’s official customs website and make yourself aware of any requirements, processes or fees, which may be due based on your personal circumstances and what you are shipping.

Upon arrival in the destination you agree to comply with any customs processes, provide the customs authority with any information they request and to discuss the clearance of the shipment directly with the customs authority or our delivery partner in the destination. If you are not comfortable doing this, you should not ship on this route.

More information is available on our customs information page.

Prohibited items

Prohibited Items

With Send My Bag™ you can travel with almost everything you would normally find in luggage, for security and customs reasons however certain items are prohibited, please find these listed below.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy.

  • Aerosols or any other pressurised containers;
  • Liquids, Pastes and Gels of any type (including nail varnish and perfume);
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations and toys of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Items excluded from cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy.

  • Aerosols or any other pressurised containers;
  • Liquids, Pastes and Gels of any type (including nail varnish and perfume);
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations and toys of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Items excluded from cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

Prohibited items

Prohibited Items

With Send My Bag™ you can travel with almost everything you would normally find in luggage, for security and customs reasons however certain items are prohibited, please find these listed below.

On EU standard services (not express) and all UK and US domestic services you may send:

  • Shower gel.
  • Toothpaste.
  • Other non flammable and non alcohol based liquids, pastes & gels for use on holiday.

Nail varnish, perfume and aerosols are not permitted. If these items are included in your luggage it may be returned to you.

Whilst non alcohol based liquids are permitted, damage caused by leakage is not covered by complimentary cover and therefore only small amounts should be sent. If an x-ray shows liquids of any type security may stop your bag for inspection.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy. The following items are prohibited at all times:

  • Aerosols or any other pressurised containers;
  • Alcohol based or Flammable Liquids, Pastes and Gels of any type including, but not limited to, nail varnish and perfume;
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Items Excluded From Cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

On EU standard services (not express) and all UK and US domestic services you may send:

  • Shower gel.
  • Toothpaste.
  • Other non flammable and non alcohol based liquids, pastes & gels for use on holiday.

Nail varnish, perfume and aerosols are not permitted. If these items are included in your luggage it may be returned to you.

Whilst non alcohol based liquids are permitted, damage caused by leakage is not covered by complimentary cover and therefore only small amounts should be sent. If an x-ray shows liquids of any type security may stop your bag for inspection.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy. The following items are prohibited at all times:

  • Aerosols or any other pressurised containers;
  • Alcohol based or Flammable Liquids, Pastes and Gels of any type including, but not limited to, nail varnish and perfume;
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Items Excluded From Cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

Why Ship to Iceland?

Why Ship to Iceland?

You can use Send My Bag to ship your possessions to Iceland, no matter the reason for your visit. If you are going on holiday to Iceland you will want to take a tour or two to different areas of the island. You could do this by foot or bike, meaning you will need to have your boots or bicycle with you. It’s no problem to ship these items to Iceland with Send My Bag. This way you don’t have to worry about the restrictive baggage allowances of some airlines. Plus, you won’t have to worry about your luggage during your journey.

If you are moving to Iceland to live, to study or do research, Send My Bag offers a great way to ship everything you need for the duration of your stay.

Send Luggage to Iceland

Send Luggage to Iceland

It can be a lot of hassle dragging your luggage onto planes and public transport. This can be avoided if you send your luggage to Iceland with Send My Bag. This is great if you are moving to Iceland for a long time and need lots of your things with you. Or, you may find it difficult travelling light when you go on holiday, in which case Send My Bag can help by taking care of your luggage for you and decidedly lightening your load when you travel. To learn more about sending luggage to Iceland, visit our ‘How it works’ page, or our ‘FAQs’.

Removals to Iceland

Removals to Iceland

You will have to think about international removals if moving to Iceland, in order to transport all of your possessions too. Ensure you choose a removal company that has good reviews and that you pack up your items carefully so that they arrive safely. Use suitable packaging for your items and tape everything up well.

Student Shipping to Iceland

Student Shipping to Iceland

Iceland has seven universities and welcomes international students. Universities include the University of Iceland, Reykjavík University and Bifröst University. If you have decided to complete a Bachelors, Masters or Doctoral degree in Iceland, Send My Bag can send all the possessions you need for the duration of your course. You can have your possessions sent to your student accommodation with Send My Bag, ready for your arrival. Discover more about student shipping on our student page and find out how to receive your student discount.


Sending a Parcel to Iceland

Sending a Parcel to Iceland

It’s not just luggage that can be sent to Iceland with Send My Bag – you can also send parcels to Iceland with Send My Bag. Sending a parcel is a great option if you have fewer items to send. You could send a care package or gift to a friend living in Iceland. Or an expat who has moved to Iceland may ask you to send them something they accidentally left behind in their home country. When you send a parcel to Iceland please make sure you choose a sturdy box and tape it up well so nothing gets damaged in transit. Find out more about sending a parcel and find out what you can send with Send My Bag and how to package your items.

Ways of Shipping to Iceland

Ways of Shipping to Iceland

If you are going on a sightseeing tour in Iceland or if you are moving to Iceland to live or to study, you should look into the many options available for shipping to Iceland and find out which option suits you best. There are a number of options for international shipping to Iceland to choose from. 

Send Golf Clubs to Iceland

Despite being a sparsely populated island, Iceland has at least ten very good golf courses to choose from, including Keilir, Reykjavík and Sudurnesja. If you want to enjoy playing golf during your stay in Iceland, there’s no need to rent golf clubs when you are there. Instead you can have your own clubs shipped to Iceland for you with Send My Bag. Your golf clubs can be sitting waiting for you at your hotel, without you having to drag them behind you during your journey. Moreover, you can avoid oversized baggage fees from your airline. See more information on how to send golf clubs with Send My Bag, including how to best package your golf clubs.

About Iceland

About Iceland

Iceland is an island country located in the North Atlantic. It is a sparsely populated island that is home to around 328,000 people. The country is often referred to as the Land of Fire and Ice as it has both glaciers and active volcanoes and volcanic springs, often within close proximity of each other. The weather in Iceland can very changeable but the temperature does not vary greatly between the seasons. In January the temperature ranges from -10°C and 10°C (14-50°F) and between 10°C and 20°C (50-68°F) in July. 

Iceland is known as one of the most volcanically active places in the world. It is also home to some of Europe’s biggest glaciers. Another natural phenomenon of Iceland is the 24 hours of sunshine at the height of summer and the very short days in winter. Furthermore, visitors might be lucky enough to witness the Aurora Borealis (the Northern Lights) in Iceland.

Iceland’s capital city, Reykjavík, has many places of interest for tourists, including the fascinating architecture of the Hallgrimskirkja, the Solfar (Sun Voyager Sculpture), the National Museum of Iceland, the Arbaer Open Air Museum and the Reykjadalur Hot Springs.

Beyond the city you can see Iceland’s stunning landscape by bike, foot, boat or horseback. There are many tours available to help you make the most of your visit to this remarkable country.

Please explore this page further to find out about Send My Bag’s shipping service to Iceland.

Send your Bike to Iceland

Send your Bike to Iceland

Iceland is an island you will want to explore as much as possible, and what better way to see the landscape up-close than by bike? Rather than checking your bike into the hold of your plane and having to pay outsized baggage fees, you can send your bicycle to Iceland with Send My Bag. This means you won’t have to rent a bike when you are there but can enjoy the scenery from the comfort of a bike that suits you perfectly. Your bike should be taken apart and safely packaged up before being sent to Iceland. See our information on bike shipping to learn more.

Send Skis to Iceland

Send Skis to Iceland

You can go skiing in Iceland between November and May. Resorts in Iceland include Skálafell not far from Reykjavík, Bláfjöll in South Iceland and Hlíðarfjall in the North. There is no need to rent skis while you are there, as you can send your skis to Iceland with Send My Bag and have them waiting for you on arrival. Find out more about sending skis with Send My Bag and read about how to package your skis safely.

Other Ways of Shipping to Iceland

Other Ways of Shipping to Iceland

As well as sending parcels, baggage and luggage to Iceland you could look into the following alternatives for shipping items internationally, especially if you need to send large, bulky items like furniture.

Air Freight to Iceland

If you need to ship something large like a sideboard or chest of drawers, to Iceland, you could try air freight. Although it is quite fast, at one to two days, it can be quite expensive, especially if you have a large shipment. Other costs include hiring a customs agent to sort customs clearance for you and arranging transport for your items to and from the airport. If you send internationally by air freight to Iceland your items will likely arrive at Reykjavík-Keflavík Airport.

Sea Freight and Container Shipping to Iceland

Sea freight or container shipping is an alternative for shipping large bulky items. This option can take a number of weeks but is normally cheaper than air freight. A customs agent will still need to clear customs for you and you will need to get your items to and from the ports. When using container shipping to Iceland, your items will most likely arrive at a seaport such as the Port of Reykjavík or the Port of Vestmannaeyjar.

Shipping Goods to Iceland

You must research current customs rules when shipping goods to Iceland. You should know about any duty or taxes that you need to pay and what items are permitted to be shipped to Iceland, which items are restricted, and which are entirely prohibited. Take a look at the prohibited items and customs sections on this page for more information.