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Luxembourg Customs Information

Customs Information

Please take a moment to review the important customs information before shipping to Luxembourg.

Personal Effects Customs Clearance Luxembourg

Personal effects shipments to Luxembourg do not generally require any further information other than a packing list to obtain duty free clearance.

In some instances, customers relocating to Luxembourg may be required by customs to provide proof of their residence in Luxembourg and confirmation of their reason for stay such as a letter from their University if studying, or employer if working.

General Personal Effects Customs Information

Personal effects are typically defined as used items which have been in the sender's possession for 6 months or more. If your shipment is checked by  customs and is found to contain brand new or commercial items, you shipment may not be assessed as personal effects. Keep this in mind if you are sending Christmas gifts or other new items. Please check with customs so you are aware of potential customs duties, follow any advice given and attach all necessary documentation.

In order to demonstrate that your shipment consists of personal effects, you will be required to complete a brief non-generic packing list online, entries to be made in the format: "5 x Cotton Dresses, 2 x Jeans, 3 x Pair of Gloves", and so on, rather than as "10 x Used Clothing".

As customs processes and allowances vary by country, we advise all customers take 5 minutes to check how their personal circumstances and what they are sending will be assessed under the prevailing customs regulations of the destination.

More information is available on our customs information page.

Customs Clearance Time

Most shipments on this route will not be stopped by customs, however, when a bag is stopped by customs for any reason (missing documentation, impromptu inspection, prohibited contents, commercial contents or further information required) Send My Bag records how long customs hold it for. Our historical statistics for this route indicate that if the customs authority stops your bag they will on average take 2 working days to process it and release it back to us for delivery.

Personal Effects Customs Clearance Luxembourg

Personal effects shipments to Luxembourg do not generally require any further information other than a packing list to obtain duty free clearance.

In some instances, customers relocating to Luxembourg may be required by customs to provide proof of their residence in Luxembourg and confirmation of their reason for stay such as a letter from their University if studying, or employer if working.

General Personal Effects Customs Information

Personal effects are typically defined as used items which have been in the sender's possession for 6 months or more. If your shipment is checked by  customs and is found to contain brand new or commercial items, you shipment may not be assessed as personal effects. Keep this in mind if you are sending Christmas gifts or other new items. Please check with customs so you are aware of potential customs duties, follow any advice given and attach all necessary documentation.

In order to demonstrate that your shipment consists of personal effects, you will be required to complete a brief non-generic packing list online, entries to be made in the format: "5 x Cotton Dresses, 2 x Jeans, 3 x Pair of Gloves", and so on, rather than as "10 x Used Clothing".

As customs processes and allowances vary by country, we advise all customers take 5 minutes to check how their personal circumstances and what they are sending will be assessed under the prevailing customs regulations of the destination.

More information is available on our customs information page.

Customs Clearance Time

Most shipments on this route will not be stopped by customs, however, when a bag is stopped by customs for any reason (missing documentation, impromptu inspection, prohibited contents, commercial contents or further information required) Send My Bag records how long customs hold it for. Our historical statistics for this route indicate that if the customs authority stops your bag they will on average take 2 working days to process it and release it back to us for delivery.

Prohibited Items

Prohibited Items

With Send My Bag™ you can travel with almost everything you would normally find in luggage, for security and customs reasons however certain items are prohibited, please find these listed below.

On EU standard services (not express) and all UK and US domestic services you may send:

  • Shower gel.
  • Toothpaste.
  • Other non flammable and non alcohol based liquids, pastes & gels for use on holiday.

Nail varnish, perfume and aerosols are not permitted. If these items are included in your luggage it may be returned to you.

Whilst non alcohol based liquids are permitted, damage caused by leakage is not covered by complimentary cover and therefore only small amounts should be sent. If an x-ray shows liquids of any type security may stop your bag for inspection.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy. The following items are prohibited at all times:

  • Aerosols or any other pressurised containers;
  • Alcohol based or Flammable Liquids, Pastes and Gels of any type including, but not limited to, nail varnish and perfume;
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Additional prohibited items for Luxembourg

  • Single use plastics including cutlery, plates, straws, cotton bud sticks, and food containers and cups made of polystyrene.

Items Excluded From Cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

On EU standard services (not express) and all UK and US domestic services you may send:

  • Shower gel.
  • Toothpaste.
  • Other non flammable and non alcohol based liquids, pastes & gels for use on holiday.

Nail varnish, perfume and aerosols are not permitted. If these items are included in your luggage it may be returned to you.

Whilst non alcohol based liquids are permitted, damage caused by leakage is not covered by complimentary cover and therefore only small amounts should be sent. If an x-ray shows liquids of any type security may stop your bag for inspection.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy. The following items are prohibited at all times:

  • Aerosols or any other pressurised containers;
  • Alcohol based or Flammable Liquids, Pastes and Gels of any type including, but not limited to, nail varnish and perfume;
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Additional prohibited items for Luxembourg

  • Single use plastics including cutlery, plates, straws, cotton bud sticks, and food containers and cups made of polystyrene.

Items Excluded From Cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy.

  • Aerosols or any other pressurised containers;
  • Liquids, Pastes and Gels of any type (including nail varnish and perfume);
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations and toys of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Additional prohibited items for Luxembourg

  • Single use plastics including cutlery, plates, straws, cotton bud sticks, and food containers and cups made of polystyrene.

Items excluded from cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy.

  • Aerosols or any other pressurised containers;
  • Liquids, Pastes and Gels of any type (including nail varnish and perfume);
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations and toys of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Additional prohibited items for Luxembourg

  • Single use plastics including cutlery, plates, straws, cotton bud sticks, and food containers and cups made of polystyrene.

Items excluded from cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

Why Ship to Luxembourg?

Why Ship to Luxembourg?

Whether you are planning a city break, an activity holiday, or are in Luxembourg City for business at one of the many corporate headquarters in the city, Send My Bag can help make your journey a pleasant one. You can have your luggage picked up from your doorstep or office and have it delivered to your hotel, ready and waiting for your arrival. You can also avoid the possibility of excess or oversized baggage fees by sending your sporting equipment, including hiking gear and bikes. Avoid queuing at bag drop or luggage carousels and hop on and off public transport without having to drag your bags behind you.

If you are a student studying for your degree in Luxembourg, or perhaps spending your year abroad there, Send My Bag can send all the possessions you will need for your stay in Luxembourg. Shipping your things allows you to have many more of your favourite possessions with you than you could check into the hold of your plane.

Send Luggage to Luxembourg

Send Luggage to Luxembourg

Whether you need extra holiday luggage or you need to ship all of your possessions to Luxembourg, Send My Bag can help by shipping your luggage and boxes for you. This takes care of all the heavy lifting and allows you to get on with enjoying your journey. You can pack all the possessions you need to make you feel at home in Luxembourg. To learn more about sending luggage to Luxembourg, visit our ‘How it works’ page, or our ‘FAQs’.

Removals to Luxembourg

Removals to Luxembourg

If you are moving house to Luxembourg you will have to consider international removals to Luxembourg. Make sure you choose a reputable removal company that you have researched well and that you package up all your items carefully so that they arrive intact. Use suitable packaging for your items and tape everything up well.


Student Shipping to Luxembourg

Student Shipping to Luxembourg

If you are studying in Luxembourg this year, at the University of Luxembourg, or if you are taking a third year abroad there, Send My Bag can help you ship everything you need to Luxembourg, from books, to clothes, to writing materials. Send My Bag can send your possessions to your student accommodation, making your move an easy one. Discover more about student shipping on our student page and find out how to receive your student discount.

Sending a Parcel to Luxembourg

Sending a Parcel to Luxembourg

You can send a parcel to Luxembourg with Send My Bag, which is a handy option if you need to send a smaller number of items – if you left some items at home when you moved to Luxembourg, for example. Friends and family can also use the service to send you gifts or care packages. When sending a parcel to Luxembourg make sure you select a sturdy box and seal it up properly so everything remains intact during transit. Read more about sending a parcel and find out what you can send with Send My Bag and how to package your items.

Ways of Shipping to Luxembourg

Ways of Shipping to Luxembourg

If you are going on a city break or an activity holiday in Luxembourg, or if you are moving to Luxembourg to study or to live, you need to research the many options available for shipping to Luxembourg. Some options will be better for you than others. You can select from several different options for international shipping to Luxembourg.


Send Golf Clubs to Luxembourg

Send Golf Clubs to Luxembourg

Although a small country, Luxembourg has six golf clubs to choose from, including Kikuoka and Grand Ducal de Luxembourg. Why not send your golf clubs to Luxembourg with Send My Bag and sample these courses using your own familiar equipment. The added benefit is that you don’t have to wait around at bag drop or luggage carousels, or have to drag large golf bags behind you. See more information on how to send golf clubs with Send My Bag, including how to best package your golf clubs.

Send your Bike to Luxembourg

Send your Bike to Luxembourg

Cyclists are well catered for in Luxembourg. There are 600 km of cycle paths available, plus 500 km of mountain bike trails. Why not explore Luxembourg by bike by sending your bike to Luxembourg with Send my Bag? Given its small size, you could even cycle the full length of the country. You can send your bike to your first accommodation and have it picked up at your final accommodation. Your bike needs to be taken apart and safely packaged up before being sent to Luxembourg. Check out our information on bike shipping to learn more.

About Luxembourg

About Luxembourg

Luxembourg (official title, ‘Grand Duchy of Luxembourg’) is a Eurozone country in Western Europe bordering Germany, Belgium and France. Its official language is Luxembourgish (Lëtzebuergesch), with French and German used as administrative languages. This small country of only 2587 square kilometres and 562,958 inhabitants is a Constitutional Monarchy, whose head of state is HRH Grand Duke Henri. The country enjoys a mild climate, with an average minimum temperature of only -1°C (30°F) in winter and an average maximum temperature of 23°C (73°F) in summer. 

Luxembourg makes a great travel destination, whether you are looking for beautiful landscapes to explore during a week-long activity break, or architecture to admire during a couple of days in the city.

The capital of the country, Luxembourg City contains plenty of sites, shops and restaurants to keep you busy for a few days, from the elegant Grand Ducal Palace, to the old quarters of the city and its fortifications, and the Musée d’Art Moderne, itself an architecturally impressive building. Shopping in Luxembourg City comes with the added bonus for visitors residing outside the EC of VAT being deducted from prices in many shops.

If you are planning to venture beyond the capital city, there are plenty of impressive landscapes to walk or cycle in, such as the Mullerthal region, the Moselle, the Ardennes and the areas around the rivers Sûre and Our. The Mullerthal region contains three different walking trails and there are cycle paths following the three rivers, Moselle, Sûre and Our.

Please explore this page further to find out about Send My Bag’s shipping service to Luxembourg.

Other Ways of Shipping to Luxembourg

Other Ways of Shipping to Luxembourg

As well as sending parcels, baggage and luggage to Luxembourg you could look into the following alternatives for shipping items internationally, especially if you need to send large, bulky items like furniture.

Air Freight to Luxembourg

If you have something like a console table or an ottoman to ship to Luxembourg, air freight might be the option for you. Transit time is usually one to two days, making this a quick service. The cost can be quite high, though, especially if you have a large shipment. In addition, you will need to hire a customs agent to clear your shipment through customs. Another cost to think about is getting your items to and from the airport, which means the price of using air freight could quickly mount up. If you send internationally by air freight to Luxembourg your items will likely arrive at Luxembourg-Findel Airport.

Sea Freight and Container Shipping to Luxembourg

Sea freight or container shipping is another option for shipping large bulky items to Luxembourg. Sea freight shipping can take a number of weeks but this option can be cheaper than air freight. You will still need to pay for the services of a customs agent, however, and will need to sort out how to get your items to and from the ports. When using container shipping to Luxembourg, your items will most likely arrive in a neighbouring country that borders the sea, such as Belgium, France or Germany.

Shipping Goods to Luxembourg

You must research current customs rules when shipping goods to Luxembourg. You should know about any duty that you need to pay and what items are permitted to be shipped to Luxembourg, which items are restricted, and which are entirely prohibited.  Take a look at the prohibited items and customs sections on this page for more information.