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Israel Customs Information

Customs Information

Please take a moment to review the important customs information before shipping to Israel.

Personal Effects Customs Clearance Israel

Holiday baggage and other time sensitive packages should not be sent on this route.

The volume of shipments sent to this destination across the last 12 weeks has not been sufficient to meet our minimum number of on time shipments required for holiday baggage approval.

All shipments entering Israel with a declared value of more than $75.00 are liable for VAT which will need to be paid by the receiver upon delivery.   Additional admin fees may be applied by our courier partner for processing the VAT payment to customs.

On this route you are required to visit the destination country’s official customs website and make yourself aware of any requirements, processes or fees, which may be due based on your personal circumstances and what you are shipping.

Upon arrival in the destination you agree to comply with any customs processes, provide the customs authority with any information they request and to discuss the clearance of the shipment directly with the customs authority or our delivery partner in the destination.

General Personal Effects Customs Information

Personal effects are typically defined as used items which have been in the sender's possession for 6 months or more. If your shipment is checked by  customs and is found to contain brand new or commercial items, you shipment may not be assessed as personal effects. Keep this in mind if you are sending Christmas gifts or other new items. Please check with customs so you are aware of potential customs duties, follow any advice given and attach all necessary documentation.

In order to demonstrate that your shipment consists of personal effects, you will be required to complete a brief non-generic packing list online, entries to be made in the format: "5 x Cotton Dresses, 2 x Jeans, 3 x Pair of Gloves", and so on, rather than as "10 x Used Clothing".

As customs processes and allowances vary by country, we advise all customers take 5 minutes to check how their personal circumstances and what they are sending will be assessed under the prevailing customs regulations of the destination.

More information is available on our customs information page.

Customs Clearance Time

When a bag is stopped by customs for any reason (missing documentation, impromptu inspection, prohibited contents, commercial contents or further information required) Send My Bag records how long customs hold it for. Our historical statistics for this route indicate that if the customs authority stops your bag they will on average take 7 working days to process it and release it back to us for delivery.

Personal Effects Customs Clearance Israel

Holiday baggage and other time sensitive packages should not be sent on this route.

The volume of shipments sent to this destination across the last 12 weeks has not been sufficient to meet our minimum number of on time shipments required for holiday baggage approval.

All shipments entering Israel with a declared value of more than $75.00 are liable for VAT which will need to be paid by the receiver upon delivery.   Additional admin fees may be applied by our courier partner for processing the VAT payment to customs.

On this route you are required to visit the destination country’s official customs website and make yourself aware of any requirements, processes or fees, which may be due based on your personal circumstances and what you are shipping.

Upon arrival in the destination you agree to comply with any customs processes, provide the customs authority with any information they request and to discuss the clearance of the shipment directly with the customs authority or our delivery partner in the destination.

General Personal Effects Customs Information

Personal effects are typically defined as used items which have been in the sender's possession for 6 months or more. If your shipment is checked by  customs and is found to contain brand new or commercial items, you shipment may not be assessed as personal effects. Keep this in mind if you are sending Christmas gifts or other new items. Please check with customs so you are aware of potential customs duties, follow any advice given and attach all necessary documentation.

In order to demonstrate that your shipment consists of personal effects, you will be required to complete a brief non-generic packing list online, entries to be made in the format: "5 x Cotton Dresses, 2 x Jeans, 3 x Pair of Gloves", and so on, rather than as "10 x Used Clothing".

As customs processes and allowances vary by country, we advise all customers take 5 minutes to check how their personal circumstances and what they are sending will be assessed under the prevailing customs regulations of the destination.

More information is available on our customs information page.

Customs Clearance Time

When a bag is stopped by customs for any reason (missing documentation, impromptu inspection, prohibited contents, commercial contents or further information required) Send My Bag records how long customs hold it for. Our historical statistics for this route indicate that if the customs authority stops your bag they will on average take 7 working days to process it and release it back to us for delivery.

Prohibited items

Prohibited Items

With Send My Bag™ you can travel with almost everything you would normally find in luggage, for security and customs reasons however certain items are prohibited, please find these listed below.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy.

  • Aerosols or any other pressurised containers;
  • Liquids, Pastes and Gels of any type (including nail varnish and perfume);
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations and toys of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Items excluded from cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy.

  • Aerosols or any other pressurised containers;
  • Liquids, Pastes and Gels of any type (including nail varnish and perfume);
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations and toys of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Items excluded from cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

Prohibited items

Prohibited Items

With Send My Bag™ you can travel with almost everything you would normally find in luggage, for security and customs reasons however certain items are prohibited, please find these listed below.

On EU standard services (not express) and all UK and US domestic services you may send:

  • Shower gel.
  • Toothpaste.
  • Other non flammable and non alcohol based liquids, pastes & gels for use on holiday.

Nail varnish, perfume and aerosols are not permitted. If these items are included in your luggage it may be returned to you.

Whilst non alcohol based liquids are permitted, damage caused by leakage is not covered by complimentary cover and therefore only small amounts should be sent. If an x-ray shows liquids of any type security may stop your bag for inspection.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy. The following items are prohibited at all times:

  • Aerosols or any other pressurised containers;
  • Alcohol based or Flammable Liquids, Pastes and Gels of any type including, but not limited to, nail varnish and perfume;
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Items Excluded From Cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

On EU standard services (not express) and all UK and US domestic services you may send:

  • Shower gel.
  • Toothpaste.
  • Other non flammable and non alcohol based liquids, pastes & gels for use on holiday.

Nail varnish, perfume and aerosols are not permitted. If these items are included in your luggage it may be returned to you.

Whilst non alcohol based liquids are permitted, damage caused by leakage is not covered by complimentary cover and therefore only small amounts should be sent. If an x-ray shows liquids of any type security may stop your bag for inspection.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy. The following items are prohibited at all times:

  • Aerosols or any other pressurised containers;
  • Alcohol based or Flammable Liquids, Pastes and Gels of any type including, but not limited to, nail varnish and perfume;
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Items Excluded From Cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.