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Vietnam Customs Information

Customs Information

Please take a moment to review the important customs information before shipping to Vietnam.

Personal Effects Customs Clearance Vietnam

Holiday baggage and other time sensitive packages should not be sent on this route.

The volume of shipments sent to this destination across the last 12 weeks has not been sufficient to meet our minimum number of on time shipments required for holiday baggage approval.

In order to be considered for duty relief, the consignee must provide the physical stamped copy of their Vietnam Customs Declaration Form which is obtained from customs at the airport of landing and must be dated within 30 days of the shipment’s arrival in Vietnam. This is posted directly to our courier partner in Vietnam. In addition, a copy of the named receiver’s passport must be provided along with an image of their entry stamp and flight ticket, and if held, their visa, work permit, or residence card. Due to the information required for clearance, shipments cannot be cleared by customs unless the consignee has already arrived in Vietnam.

Customs will generally also exempt a consignee from paying duty on smaller shipments of negligible value, providing the declared value of the shipment is under 1,000,000 VND / $40 USD.

On this route you are required to visit the destination country’s official customs website and make yourself aware of any requirements, processes or fees, which may be due based on your personal circumstances and what you are shipping.

Upon arrival in the destination you agree to comply with any customs processes, provide the customs authority with any information they request and to discuss the clearance of the shipment directly with the customs authority or our delivery partner in the destination.

General Personal Effects Customs Information

Personal effects are typically defined as used items which have been in the sender's possession for 6 months or more. If your shipment is checked by  customs and is found to contain brand new or commercial items, you shipment may not be assessed as personal effects. Keep this in mind if you are sending Christmas gifts or other new items. Please check with customs so you are aware of potential customs duties, follow any advice given and attach all necessary documentation.

In order to demonstrate that your shipment consists of personal effects, you will be required to complete a brief non-generic packing list online, entries to be made in the format: "5 x Cotton Dresses, 2 x Jeans, 3 x Pair of Gloves", and so on, rather than as "10 x Used Clothing".

As customs processes and allowances vary by country, we advise all customers take 5 minutes to check how their personal circumstances and what they are sending will be assessed under the prevailing customs regulations of the destination.

More information is available on our customs information page.

Customs Clearance Time

When a bag is stopped by customs for any reason (missing documentation, impromptu inspection, prohibited contents, commercial contents or further information required) Send My Bag records how long customs hold it for. Our historical statistics for this route indicate that if the customs authority stops your bag they will on average take 7 working days to process it and release it back to us for delivery.

Personal Effects Customs Clearance Vietnam

Holiday baggage and other time sensitive packages should not be sent on this route.

The volume of shipments sent to this destination across the last 12 weeks has not been sufficient to meet our minimum number of on time shipments required for holiday baggage approval.

In order to be considered for duty relief, the consignee must provide the physical stamped copy of their Vietnam Customs Declaration Form which is obtained from customs at the airport of landing and must be dated within 30 days of the shipment’s arrival in Vietnam. This is posted directly to our courier partner in Vietnam. In addition, a copy of the named receiver’s passport must be provided along with an image of their entry stamp and flight ticket, and if held, their visa, work permit, or residence card. Due to the information required for clearance, shipments cannot be cleared by customs unless the consignee has already arrived in Vietnam.

Customs will generally also exempt a consignee from paying duty on smaller shipments of negligible value, providing the declared value of the shipment is under 1,000,000 VND / $40 USD.

On this route you are required to visit the destination country’s official customs website and make yourself aware of any requirements, processes or fees, which may be due based on your personal circumstances and what you are shipping.

Upon arrival in the destination you agree to comply with any customs processes, provide the customs authority with any information they request and to discuss the clearance of the shipment directly with the customs authority or our delivery partner in the destination.

General Personal Effects Customs Information

Personal effects are typically defined as used items which have been in the sender's possession for 6 months or more. If your shipment is checked by  customs and is found to contain brand new or commercial items, you shipment may not be assessed as personal effects. Keep this in mind if you are sending Christmas gifts or other new items. Please check with customs so you are aware of potential customs duties, follow any advice given and attach all necessary documentation.

In order to demonstrate that your shipment consists of personal effects, you will be required to complete a brief non-generic packing list online, entries to be made in the format: "5 x Cotton Dresses, 2 x Jeans, 3 x Pair of Gloves", and so on, rather than as "10 x Used Clothing".

As customs processes and allowances vary by country, we advise all customers take 5 minutes to check how their personal circumstances and what they are sending will be assessed under the prevailing customs regulations of the destination.

More information is available on our customs information page.

Customs Clearance Time

When a bag is stopped by customs for any reason (missing documentation, impromptu inspection, prohibited contents, commercial contents or further information required) Send My Bag records how long customs hold it for. Our historical statistics for this route indicate that if the customs authority stops your bag they will on average take 7 working days to process it and release it back to us for delivery.

Prohibited items

Prohibited Items

With Send My Bag™ you can travel with almost everything you would normally find in luggage, for security and customs reasons however certain items are prohibited, please find these listed below.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy.

  • Aerosols or any other pressurised containers;
  • Liquids, Pastes and Gels of any type (including nail varnish and perfume);
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations and toys of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Items excluded from cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy.

  • Aerosols or any other pressurised containers;
  • Liquids, Pastes and Gels of any type (including nail varnish and perfume);
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations and toys of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Items excluded from cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

Prohibited items

Prohibited Items

With Send My Bag™ you can travel with almost everything you would normally find in luggage, for security and customs reasons however certain items are prohibited, please find these listed below.

On EU standard services (not express) and all UK and US domestic services you may send:

  • Shower gel.
  • Toothpaste.
  • Other non flammable and non alcohol based liquids, pastes & gels for use on holiday.

Nail varnish, perfume and aerosols are not permitted. If these items are included in your luggage it may be returned to you.

Whilst non alcohol based liquids are permitted, damage caused by leakage is not covered by complimentary cover and therefore only small amounts should be sent. If an x-ray shows liquids of any type security may stop your bag for inspection.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy. The following items are prohibited at all times:

  • Aerosols or any other pressurised containers;
  • Alcohol based or Flammable Liquids, Pastes and Gels of any type including, but not limited to, nail varnish and perfume;
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Items Excluded From Cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

On EU standard services (not express) and all UK and US domestic services you may send:

  • Shower gel.
  • Toothpaste.
  • Other non flammable and non alcohol based liquids, pastes & gels for use on holiday.

Nail varnish, perfume and aerosols are not permitted. If these items are included in your luggage it may be returned to you.

Whilst non alcohol based liquids are permitted, damage caused by leakage is not covered by complimentary cover and therefore only small amounts should be sent. If an x-ray shows liquids of any type security may stop your bag for inspection.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy. The following items are prohibited at all times:

  • Aerosols or any other pressurised containers;
  • Alcohol based or Flammable Liquids, Pastes and Gels of any type including, but not limited to, nail varnish and perfume;
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Items Excluded From Cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

Why Ship to Vietnam?

Why Ship to Vietnam?

If you plan to enjoy a break in one of Vietnam’s cities, or if you plan to explore the country as a whole in more depth, Send My Bag can help by shipping your luggage to and from your destination. If you hope to spend most of your time on a beach, or if you intend to get active, Send My Bag can ship all the clothes and equipment you might need. With great flat rates for a massive 30 kg, you will have plenty of provisions to see you through your holiday. You can also shop to your heart’s content while in Vietnam and ship your purchases home. By doing so you will avoid queuing at bag drop or luggage carousels and you can hop on and off public transport without dragging luggage behind you.

Our service is also great for international students studying in Vietnam or for students spending a year abroad or gap year there. Send My Bag can help students quickly set up home in Vietnam by shipping their possessions, including clothes, books and DVDs.

Send Luggage to Vietnam

Send Luggage to Vietnam

You can send your luggage to Vietnam with Send My Bag. This is handy for relocating to Vietnam or just for your holiday as it allows you to bring everything you need without having to drag heavy bags behind you throughout your journey, which may involve several different connections. Your possessions will be looked after for you, allowing you to get on with exploring all that Vietnam has to offer. To find out more about sending luggage to Vietnam, visit our ‘How it works’ page, or our ‘FAQs’.

Removals to Vietnam

Removals to Vietnam

If you are visiting Vietnam for a long period of time or are moving there permanently, you will have to consider international removals to Vietnam to move all of your possessions. It is very important to choose a reputable removal company and to ensure that all your items are carefully packaged so that they won’t get damaged while in transit.

Student Shipping to Vietnam

Student Shipping to Vietnam

Vietnam’s top universities have got to be the Vietnam National University in Hanoi and Ho Chi Minh City, the Foreign Trade University and the Hanoi University of Science and Technology. If you are an international student studying at one of these universities, or at any other, you can easily send your possessions with Send My Bag to your student accommodation. Learn more about student shipping and how to claim your student discount by reading our student removals page.

Sending a Parcel to Vietnam

Sending a Parcel to Vietnam

As well as luggage, Send My Bag can send parcels to Vietnam for you, which is a handy option if you only need to ship a small number of items. It’s also a handy service for friends and family to send gifts or care packages. Anyone sending a parcel to Vietnam should pick a good solid box and seal it up well so none of the items get damaged in transit. See our information page on how to send a parcel, to find out what you can send with Send My Bag and how to best package your items.

Ways of Shipping to Vietnam

Ways of Shipping to Vietnam

If a holiday or a big move brings you to Vietnam, you will need to get your things there too. International shipping to Vietnam is likely something you will need to consider. There are a number of different options for international shipping.

Send Golf Clubs to Vietnam

Send Golf Clubs to Vietnam

More and more golf courses are being built in Vietnam as golf becomes increasingly popular. The top-rated clubs include Bluffs Ho Tram Strip, Danang Dunes and Laguna Lang Company. Golf fans will want to enjoy these courses using their own clubs, so why not send your golf clubs to Vietnam with Send My Bag? It’s easy to send your golf clubs; just make sure you find out how best to prepare your golf clubs for transit by visiting Send My Bag's page on sending golf clubs.

Send your Bike to Vietnam

Send your Bike to Vietnam

Why not see Vietnam from your bike? One of the most famous cycling routes is the National Highway 1, which goes from north to south, the length of the country. This route allows you to witness incredible coastline. No need to worry about getting a good deal on a bike while over there; instead you can ship your own bike to Vietnam with Send My Bag. By sending your bike you can avoid oversized baggage fees from your airline and also avoid the hassle of carrying a heavy bike to and from the airport. To find out more about shipping your bike, read our bike shipping page, where you can learn how to best package your bike for safe transport.

About Vietnam

About Vietnam

Vietnam is a country in South East Asia, beside Laos and Cambodia and to the south of China. It is a communist state where Vietnamese is the official language but English is increasingly learned as a second language. The country covers an area of 325, 361 km2 and has a population of 93, 421, 835 people. The country’s currency is the Dong.

Although not the capital city, Ho Chi Minh City, located in the south, is the largest in the country and is a fascinating destination for tourists. The city brings an assault on the senses, with its bustling streets and markets and colourful temples and pagodas.

An alternative city to visit is Hanoi, in the north of the country, which boasts some beautiful French colonial architecture, such as the Hanoi Opera House.

There are a number of excursions you can take beyond the main cities, such as a visit to Tay Ninh, the hub of the Cao Dai religion. Nearby there are also the Cu Chi tunnels, which Vietnamese villagers dug to keep them out of reach of US bombing during the war. Or, you could visit the Mekong Delta and witness its lush landscape and rice paddies.

Numerous outdoor pursuits can be enjoyed in Vietnam, such as riding in dug-out canoes, taking an elephant ride, or trekking into forests or around the mountains, including Sa Pa.

Or, you can enjoy stunning beaches, such as Phu Quoc and Nha Trans.

Please explore this page further to find out about Send My Bag’s shipping service to Vietnam.

Other Ways of Shipping to Vietnam

Other Ways of Shipping to Vietnam

As well as sending parcels, baggage and luggage to Vietnam you could look into the following alternatives for shipping items internationally, especially if you need to send large, bulky items like furniture.

Air Freight to Vietnam

If you need to send large items like a TV or a table to facilitate your move to Vietnam, you could consider using air freight. This usually takes only one to two days but it can be an expensive service. You will also have to pay for a customs agent to handle customs clearance for you. Plus, you need to transport your items to and from the airport, which means that costs could quickly mount up. If you send internationally by air freight to Vietnam your items will likely arrive at one of the major international airports, such as Da Nang, Cam Ranh or Hanoi-Noi-Bai.

Sea Freight and Container Shipping to Vietnam

To transport even larger items to Vietnam you could think about sea freight or container shipping. This is, more often than not, a cheaper option than air freight, but you will still need to hire a customs agent and will need to get your items to and from the ports somehow, which would mean extra costs to cover. When using container shipping to Vietnam your items will most likely arrive by ship at a major sea port, such as Ho Chi Minh City or Haiphong.

Shipping Goods to Vietnam

You should research thoroughly current Vietnam customs rules when shipping goods to Vietnam. You need to know about any duty that you need to pay and what items are allowed to be shipped to Vietnam, which items are restricted, and which are entirely disallowed.  Take a look at the prohibited items and customs sections on this page for more information.