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Brunei Customs Information

Customs Information

Please take a moment to review important customs information before shipping to Brunei.

Personal Effects Customs Clearance Brunei

Holiday baggage and other time sensitive packages should not be sent on this route.

The volume of shipments sent to this destination across the last 12 weeks has not been sufficient for it to meet our minimum number of on time shipments required for holiday baggage approval.

On this route, you are required to visit the destination country’s official customs website and make yourself aware of any requirements, processes or fees, which may be due based on your personal circumstances and what you are shipping.

Upon arrival in the destination, you agree to comply with any customs processes, provide the customs authority with any information they request and to discuss the clearance of the shipment directly with the customs authority or our delivery partner in the destination.

Customers are currently limited to a maximum declared value of $250 USD / £150 / 220€ / $340 AUD for shipments entering Brunei, in order to avoid delays with customs clearance and additional duty and taxes.

The declared value is for customs purposes only and does not affect the level of Send My Bag Complimentary Cover selected at the time of booking.  Further information is available on our FAQ page.

General Personal Effects Customs Information

Personal effects are typically defined as used items which have been in the sender's possession for 6 months or more. If your shipment is checked by  customs and is found to contain brand new or commercial items, you shipment may not be assessed as personal effects. Keep this in mind if you are sending Christmas gifts or other new items. Please check with customs so you are aware of potential customs duties, follow any advice given and attach all necessary documentation.

In order to demonstrate that your shipment consists of personal effects, you will be required to complete a brief non-generic packing list online, entries to be made in the format: "5 x Cotton Dresses, 2 x Jeans, 3 x Pair of Gloves", and so on, rather than as "10 x Used Clothing".

As customs processes and allowances vary by country, we advise all customers take 5 minutes to check how their personal circumstances and what they are sending will be assessed under the prevailing customs regulations of the destination.

More information is available on our customs information page.

Personal Effects Customs Clearance Brunei

Holiday baggage and other time sensitive packages should not be sent on this route.

The volume of shipments sent to this destination across the last 12 weeks has not been sufficient for it to meet our minimum number of on time shipments required for holiday baggage approval.

On this route, you are required to visit the destination country’s official customs website and make yourself aware of any requirements, processes or fees, which may be due based on your personal circumstances and what you are shipping.

Upon arrival in the destination, you agree to comply with any customs processes, provide the customs authority with any information they request and to discuss the clearance of the shipment directly with the customs authority or our delivery partner in the destination.

Customers are currently limited to a maximum declared value of $250 USD / £150 / 220€ / $340 AUD for shipments entering Brunei, in order to avoid delays with customs clearance and additional duty and taxes.

The declared value is for customs purposes only and does not affect the level of Send My Bag Complimentary Cover selected at the time of booking.  Further information is available on our FAQ page.

General Personal Effects Customs Information

Personal effects are typically defined as used items which have been in the sender's possession for 6 months or more. If your shipment is checked by  customs and is found to contain brand new or commercial items, you shipment may not be assessed as personal effects. Keep this in mind if you are sending Christmas gifts or other new items. Please check with customs so you are aware of potential customs duties, follow any advice given and attach all necessary documentation.

In order to demonstrate that your shipment consists of personal effects, you will be required to complete a brief non-generic packing list online, entries to be made in the format: "5 x Cotton Dresses, 2 x Jeans, 3 x Pair of Gloves", and so on, rather than as "10 x Used Clothing".

As customs processes and allowances vary by country, we advise all customers take 5 minutes to check how their personal circumstances and what they are sending will be assessed under the prevailing customs regulations of the destination.

More information is available on our customs information page.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy.

  • Aerosols or any other pressurised containers;
  • Liquids, Pastes and Gels of any type (including nail varnish and perfume);
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations and toys of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Additional prohibited items for Brunei

  • Gambling Devices;
  • Jewellery;
  • Playing Cards;
  • Precious Metals & Stones;
  • Non-prescription drugs and pharmaceutical products;
  • Toy guns;
  • Mobile/cell phones;
  • All food stuffs including non-perishable items.

Items excluded from cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy.

  • Aerosols or any other pressurised containers;
  • Liquids, Pastes and Gels of any type (including nail varnish and perfume);
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations and toys of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Additional prohibited items for Brunei

  • Gambling Devices;
  • Jewellery;
  • Playing Cards;
  • Precious Metals & Stones;
  • Non-prescription drugs and pharmaceutical products;
  • Toy guns;
  • Mobile/cell phones;
  • All food stuffs including non-perishable items.

Items excluded from cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

Prohibited items

Prohibited Items

With Send My Bag™ you can travel with almost everything you would normally find in luggage, for security and customs reasons however certain items are prohibited, please find these listed below.

On EU standard services (not express) and all UK and US domestic services you may send:

  • Shower gel.
  • Toothpaste.
  • Other non flammable and non alcohol based liquids, pastes & gels for use on holiday.

Nail varnish, perfume and aerosols are not permitted. If these items are included in your luggage it may be returned to you.

Whilst non alcohol based liquids are permitted, damage caused by leakage is not covered by complimentary cover and therefore only small amounts should be sent. If an x-ray shows liquids of any type security may stop your bag for inspection.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy. The following items are prohibited at all times:

  • Aerosols or any other pressurised containers;
  • Alcohol based or Flammable Liquids, Pastes and Gels of any type including, but not limited to, nail varnish and perfume;
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Additional prohibited items for Brunei

  • Gambling Devices;
  • Jewellery;
  • Playing Cards;
  • Precious Metals & Stones;
  • Non-prescription drugs and pharmaceutical products;
  • Toy guns;
  • Mobile/cell phones;
  • All food stuffs including non-perishable items.

Items Excluded From Cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

On EU standard services (not express) and all UK and US domestic services you may send:

  • Shower gel.
  • Toothpaste.
  • Other non flammable and non alcohol based liquids, pastes & gels for use on holiday.

Nail varnish, perfume and aerosols are not permitted. If these items are included in your luggage it may be returned to you.

Whilst non alcohol based liquids are permitted, damage caused by leakage is not covered by complimentary cover and therefore only small amounts should be sent. If an x-ray shows liquids of any type security may stop your bag for inspection.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy. The following items are prohibited at all times:

  • Aerosols or any other pressurised containers;
  • Alcohol based or Flammable Liquids, Pastes and Gels of any type including, but not limited to, nail varnish and perfume;
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Additional prohibited items for Brunei

  • Gambling Devices;
  • Jewellery;
  • Playing Cards;
  • Precious Metals & Stones;
  • Non-prescription drugs and pharmaceutical products;
  • Toy guns;
  • Mobile/cell phones;
  • All food stuffs including non-perishable items.

Items Excluded From Cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

Why Ship to Brunei?

Why Ship to Brunei?

If you’re looking to book a trip somewhere slightly different that’s more untouched by tourists than other holiday destinations, whether it’s as part of a Gap Year, a family travel experience or a business trip, Brunei might be the perfect place for you. With the soaring costs implemented by airlines for taking extra luggage on board, whether it’s an oversized item or simply a heavy suitcase, you might be finding your expenses are going slightly over budget. This is where Send My Bag can help you. If you’re an expert scuba diver and are planning to participate in some of the excellent diving in Brunei with your own equipment, or will be spending more than a couple of weeks in the country and need to take additional suitcases, you don’t want to suffer the excess baggage charges at the airport along with the hassle of having to transport it yourself on difficult transportation to your destination. Send My Bag can pick up your luggage from your home and ship it to Brunei for you.

About Brunei

About Brunei

Brunei, officially named “Nation of Brunei, the Abode of Peace” is located in Southeast Asia, on the north coast of the island of Borneo and is surrounded by Malaysia with the South China Sea on one side. The official language is Malay, but English is also recognised as a language and there are a number of other languages spoken too. The currency used in the sovereign state is the Brunei dollar.

The climate in Brunei is generally hot and humid, with an average annual rainfall totalling around 2500mm (98.5 inches) on the coast, and reaching above 4000mm (157.5 inches) in the rainforest and jungle interior. Dry months are usually February and March, while the wettest are October to December. Brunei also has consistent temperatures year long, sitting between 30-32°C (86-90°F) during the daytime, and 22-23°C (72-74°F) at night. The country itself is very small in size with a small population too, but is relatively wealthy due to oil reserves. As a tourist, there are plenty of things to do; some of the most popular attractions are the mosques, including the Sultan Omar Ali Saifuddien Mosque, which has 28 domes that “glow” at night and the James ‘Asr Hassanil Bolkiah Mosque with 29 golden domes, staking the claim as the largest one in Brunei. Kampong Ayer, the “Water Village”, is of particular interest to tourists, as a prehistoric village built onto the Brunei River on stilts which allows a glimpse into the country’s cultural past. Being situated on the coast, there are several water activities to partake in, including the ever popular scuba diving around infamous ship wreck sites such as the Blue Water Wreck, Cement Wreck and Australian Wreck. The waters are very clear and warm, aside from during the monsoon season, and are perfect for beginners and expert scuba divers.

Please explore this page further to find out about Send My Bag’s shipping service to Brunei.