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Customs information

Customs Information

Please take a moment to review the customs information before shipping.

Important Customs Information

This route is provided for the convenience of customers who are familiar with the customs processes of the destination, holiday baggage and other time sensitive packages should not be sent. 

You must visit the destination country’s official customs website and make yourself aware of any requirements, processes or fees, which may be due based on your personal circumstances and what you are shipping.

Upon arrival in the destination you agree to comply with any customs processes, provide the customs authority with any information they request and to discuss the clearance of the shipment directly with the customs authority or our delivery partner in the destination. If you are not comfortable doing this, you should not ship on this route.

More information is available on our customs information page.

Important Customs Information

This route is provided for the convenience of customers who are familiar with the customs processes of the destination, holiday baggage and other time sensitive packages should not be sent. 

You must visit the destination country’s official customs website and make yourself aware of any requirements, processes or fees, which may be due based on your personal circumstances and what you are shipping.

Upon arrival in the destination you agree to comply with any customs processes, provide the customs authority with any information they request and to discuss the clearance of the shipment directly with the customs authority or our delivery partner in the destination. If you are not comfortable doing this, you should not ship on this route.

More information is available on our customs information page.

Prohibited items

Prohibited Items

With Send My Bag™ you can travel with almost everything you would normally find in luggage, for security and customs reasons however certain items are prohibited, please find these listed below.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy.

  • Aerosols or any other pressurised containers;
  • Liquids, Pastes and Gels of any type (including nail varnish and perfume);
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations and toys of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Items excluded from cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy.

  • Aerosols or any other pressurised containers;
  • Liquids, Pastes and Gels of any type (including nail varnish and perfume);
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations and toys of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Items excluded from cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

Prohibited items

Prohibited Items

With Send My Bag™ you can travel with almost everything you would normally find in luggage, for security and customs reasons however certain items are prohibited, please find these listed below.

On EU standard services (not express) and all UK and US domestic services you may send:

  • Shower gel.
  • Toothpaste.
  • Other non flammable and non alcohol based liquids, pastes & gels for use on holiday.

Nail varnish, perfume and aerosols are not permitted. If these items are included in your luggage it may be returned to you.

Whilst non alcohol based liquids are permitted, damage caused by leakage is not covered by complimentary cover and therefore only small amounts should be sent. If an x-ray shows liquids of any type security may stop your bag for inspection.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy. The following items are prohibited at all times:

  • Aerosols or any other pressurised containers;
  • Alcohol based or Flammable Liquids, Pastes and Gels of any type including, but not limited to, nail varnish and perfume;
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Items Excluded From Cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

On EU standard services (not express) and all UK and US domestic services you may send:

  • Shower gel.
  • Toothpaste.
  • Other non flammable and non alcohol based liquids, pastes & gels for use on holiday.

Nail varnish, perfume and aerosols are not permitted. If these items are included in your luggage it may be returned to you.

Whilst non alcohol based liquids are permitted, damage caused by leakage is not covered by complimentary cover and therefore only small amounts should be sent. If an x-ray shows liquids of any type security may stop your bag for inspection.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy. The following items are prohibited at all times:

  • Aerosols or any other pressurised containers;
  • Alcohol based or Flammable Liquids, Pastes and Gels of any type including, but not limited to, nail varnish and perfume;
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Items Excluded From Cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

Why Ship to Gibraltar?

Why Ship to Gibraltar?

Whether you have plans to enjoy the shops and restaurants on offer in Gibraltar and/or engage in a more active holiday, Send My Bag can help by sending your luggage to your hotel, so that it is ready and waiting for your arrival. You can also ship home your luggage and any purchases you have made. This will make your journey much more enjoyable, without you having to wait at baggage queues or luggage carousels. You can also avoid airline baggage fees, including those for excess or oversized luggage.

If you are relocating to Gibraltar to study, you can use Send My Bag to send everything you will need for your stay – books, clothes, writing materials, etc. By shipping your things instead of bringing them on the plane yourself, you won’t need to pay any excess baggage fees charged by your airline.  Plus, you can bring so much more with you than you could check into the hold of your plane.

Send Luggage to Gibraltar

Send Luggage to Gibraltar

With Send My Bag you can ship your luggage to Gibraltar, in suitcases and boxes, to help you relocate there, or to allow you to bring everything you need to see you through to the end of your holiday. Your luggage can be picked up from home and delivered to your accommodation or new home in Gibraltar. Without the considerable burden of numerous items of luggage, your journey to Gibraltar will be a breeze. To find out more about sending luggage to Gibraltar, visit our ‘How it works’ page, or our ‘FAQs’.

Removals to Gibraltar

Removals to Gibraltar

You will have to think about international removals to Gibraltar if you are moving there permanently. Make sure you research removal companies thoroughly and choose a reputable company. Also make sure that you package up all your items carefully using suitable packaging so that they arrive in one piece.

Student Shipping to Gibraltar

Student Shipping to Gibraltar

The University of Gibraltar is brand new, having just opened in 2015. It offers both undergraduate and postgraduate qualifications. If you have decided to study at this institution, you can ship your possessions to your student accommodation with Send My Bag, allowing you to start your student life with everything you need around you. Read more about student shipping on our student removals page and find out how to receive your student discount.

Sending a Parcel to Gibraltar

Sending a Parcel to Gibraltar

Sending a parcel to Gibraltar is easy with Send My Bag and is a great idea if you don’t have too much to send. Friends and family members can use Send My Bag to send things to Gibraltar for you, such as items you have forgotten, or care packages. Make sure you pick a sturdy box for your parcel to Gibraltar and seal it up well so nothing gets damaged in transit. Find out what you can send with Send My Bag and how to package your items on our parcel shipping information page.

Ways of Shipping to Gibraltar

Ways of Shipping to Gibraltar

If you are moving to Gibraltar to live, or to study, or if you are going on a relaxing, or more active, break, there are plenty of options for shipping your possessions to Gibraltar. 

Send Golf Clubs to Gibraltar

Send Golf Clubs to Gibraltar

Although Gibraltar itself has no golf courses, you can very easily nip over the border to Spain where you will find numerous golf courses, such as Alcaidesa, Almenara, and La Reserva. This means you can enjoy great golfing during your holiday to Gibraltar. Send My Bag can ship your golf clubs to where you are staying, allowing you to fully enjoy playing golf, using your own familiar equipment. It will also be a great benefit to not have to drag your clubs behind you onto public transport. See more information on how to send golf clubs with Send My Bag, including how to best package your golf clubs.

Send your Bike to Gibraltar

Send your Bike to Gibraltar

Why not cycle around Gibraltar and/or take your bike further afield into Spain? You can do so from the comfort using your own bike if you send it to Gibraltar with Send My Bag. You could even have your bike delivered in Gibraltar, explore the area, and then cycle on into Spain and have your bike collected again from a Spanish hotel. This means your bike can become an integral part of your holiday, but not a burden. Your bike needs to be taken apart and safely packaged up before being sent to Gibraltar. Check out our information on bike shipping to learn more.

About Gibraltar

About Gibraltar

Gibraltar is a British Overseas Territory that is joined to Spain on its south coast, at the tip of the Iberian Peninsula. Gibraltar is famous for its rock, which is 426m high, and is also known for its tunnels and population of Barbary macaques. 

Gibraltar covers an area of 6 km2 and has a population of just under 30,000 people. Gibraltar can be reached by plane from a number of airports in the UK, including three London airports, Manchester, Birmingham and Bristol. In August Gibraltar enjoys an average temperature of 24°C (75°F) and in January the average temperature is 13.5°C (56°F).

Gibraltar attracts many tourists due to the fascination of the Rock and its tunnels, caves and nature reserve. Tours can be taken around the many sights that the Rock has to offer. The town centre of Gibraltar also offers tourists fine cuisine and numerous shops, from high street stores to independents and an indoor market. As Gibraltar is a VAT free area, shoppers can get great value for money. The currency is the Gibraltar pound, which is equivalent to British Pound Sterling. Visitors can also engage in outdoor pursuits, such as diving, fishing, walking and excursions to view the dolphins in Gibraltar Bay.

Please explore this page further to find out about Send My Bag’s shipping service to Gibraltar.

Other Ways of Shipping to Gibraltar

Other Ways of Shipping to Gibraltar

As well as sending parcels, baggage and luggage to Gibraltar you could look into the following alternatives for shipping items internationally, especially if you need to send large, bulky items like furniture.

Air Freight to Gibraltar 

If you need to send large items, like an armchair or footstool, to Gibraltar, one option to consider is air freight. This service normally takes around one to two days. This makes it quick, but potentially costly, depending on how large your shipment is. You will also likely have to hire a customs agent to sort customs clearance for you. Plus, you will have to arrange how to get your items to and from the airports, which could involve another considerable cost. If you send internationally by air freight to Gibraltar your items will likely arrive at Gibraltar International Airport.

Sea Freight and Container Shipping to Gibraltar 

Bulky items can also be shipped using sea freight or container shipping. Sea freight shipping can take several weeks, but it’s usually a cheaper option and good for those who don’t need their items immediately. You should keep in mind that you will still need to hire the services of a customs agent and will need to sort out transport for your items to and from the ports. When using container shipping to Gibraltar, your items will most likely arrive by ship at the Port of Gibraltar or at a port in neighbouring Spain.

Shipping Goods to Gibraltar 

You must find out about current customs rules when shipping goods to Gibraltar. You should research any duty that you need to pay and what items are allowed to be shipped to Gibraltar, which items are restricted, and which are entirely prohibited. Take a look at the prohibited items and customs sections on this page for more information.