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Malaysia Customs Information

Customs Information

Please take a moment to review the important customs information before shipping to Malaysia.

Personal Effects Customs Clearance Malaysia

Holiday baggage and other time sensitive packages should not be sent on this route.

The volume of shipments sent to this destination across the last 12 weeks has not been sufficient to meet our minimum number of on time shipments required for holiday baggage approval.

Malaysian customs require a detailed list of the personal effects being shipped and a copy of the consignee’s passport matching the named receiver on the order.

Shipments with a declared value exceeding $145 will incur a 24hr customs clearance delay and will be inspected by Malaysian officials.

On some occasions, an additional fee of 25MYR (c. £5 / $6 USD) may be incurred for customs processing which will need to be paid by the consignee prior to delivery being completed.

On this route, you are required to visit the destination country’s official customs website and make yourself aware of any requirements, processes or fees, which may be due based on your personal circumstances and what you are shipping.

Upon arrival in the destination, you agree to comply with any customs processes, provide the customs authority with any information they request and to discuss the clearance of the shipment directly with the customs authority or our delivery partner in the destination.

General Personal Effects Customs Information

Personal effects are typically defined as used items which have been in the sender's possession for 6 months or more. If your shipment is checked by  customs and is found to contain brand new or commercial items, you shipment may not be assessed as personal effects. Keep this in mind if you are sending Christmas gifts or other new items. Please check with customs so you are aware of potential customs duties, follow any advice given and attach all necessary documentation.

In order to demonstrate that your shipment consists of personal effects, you will be required to complete a brief non-generic packing list online, entries to be made in the format: "5 x Cotton Dresses, 2 x Jeans, 3 x Pair of Gloves", and so on, rather than as "10 x Used Clothing".

As customs processes and allowances vary by country, we advise all customers take 5 minutes to check how their personal circumstances and what they are sending will be assessed under the prevailing customs regulations of the destination.

More information is available on our customs information page.

Customs Clearance Time

When a bag is stopped by customs for any reason (missing documentation, impromptu inspection, prohibited contents, commercial contents or further information required) Send My Bag records how long customs hold it for. Our historical statistics for this route indicate that if the customs authority stops your bag they will on average take 3 working days to process it and release it back to us for delivery.

Personal Effects Customs Clearance Malaysia

Holiday baggage and other time sensitive packages should not be sent on this route.

The volume of shipments sent to this destination across the last 12 weeks has not been sufficient to meet our minimum number of on time shipments required for holiday baggage approval.

Malaysian customs require a detailed list of the personal effects being shipped and a copy of the consignee’s passport matching the named receiver on the order.

Shipments with a declared value exceeding $145 will incur a 24hr customs clearance delay and will be inspected by Malaysian officials.

On some occasions, an additional fee of 25MYR (c. £5 / $6 USD) may be incurred for customs processing which will need to be paid by the consignee prior to delivery being completed.

On this route, you are required to visit the destination country’s official customs website and make yourself aware of any requirements, processes or fees, which may be due based on your personal circumstances and what you are shipping.

Upon arrival in the destination, you agree to comply with any customs processes, provide the customs authority with any information they request and to discuss the clearance of the shipment directly with the customs authority or our delivery partner in the destination.

General Personal Effects Customs Information

Personal effects are typically defined as used items which have been in the sender's possession for 6 months or more. If your shipment is checked by  customs and is found to contain brand new or commercial items, you shipment may not be assessed as personal effects. Keep this in mind if you are sending Christmas gifts or other new items. Please check with customs so you are aware of potential customs duties, follow any advice given and attach all necessary documentation.

In order to demonstrate that your shipment consists of personal effects, you will be required to complete a brief non-generic packing list online, entries to be made in the format: "5 x Cotton Dresses, 2 x Jeans, 3 x Pair of Gloves", and so on, rather than as "10 x Used Clothing".

As customs processes and allowances vary by country, we advise all customers take 5 minutes to check how their personal circumstances and what they are sending will be assessed under the prevailing customs regulations of the destination.

More information is available on our customs information page.

Customs Clearance Time

When a bag is stopped by customs for any reason (missing documentation, impromptu inspection, prohibited contents, commercial contents or further information required) Send My Bag records how long customs hold it for. Our historical statistics for this route indicate that if the customs authority stops your bag they will on average take 3 working days to process it and release it back to us for delivery.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy.

  • Aerosols or any other pressurised containers;
  • Liquids, Pastes and Gels of any type (including nail varnish and perfume);
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations and toys of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Additional prohibited items for Malaysia

  • Items offensive to Muslim culture;
  • Shipments manufactured in, or originating from Israel;
  • Batik Sarong.

Items excluded from cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy.

  • Aerosols or any other pressurised containers;
  • Liquids, Pastes and Gels of any type (including nail varnish and perfume);
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations and toys of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Additional prohibited items for Malaysia

  • Items offensive to Muslim culture;
  • Shipments manufactured in, or originating from Israel;
  • Batik Sarong.

Items excluded from cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

Prohibited items

Prohibited Items

With Send My Bag™ you can travel with almost everything you would normally find in luggage, for security and customs reasons however certain items are prohibited, please find these listed below.

On EU standard services (not express) and all UK and US domestic services you may send:

  • Shower gel.
  • Toothpaste.
  • Other non flammable and non alcohol based liquids, pastes & gels for use on holiday.

Nail varnish, perfume and aerosols are not permitted. If these items are included in your luggage it may be returned to you.

Whilst non alcohol based liquids are permitted, damage caused by leakage is not covered by complimentary cover and therefore only small amounts should be sent. If an x-ray shows liquids of any type security may stop your bag for inspection.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy. The following items are prohibited at all times:

  • Aerosols or any other pressurised containers;
  • Alcohol based or Flammable Liquids, Pastes and Gels of any type including, but not limited to, nail varnish and perfume;
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Additional prohibited items for Malaysia

  • Items offensive to Muslim culture;
  • Shipments manufactured in, or originating from Israel;
  • Batik Sarong.

Items Excluded From Cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

On EU standard services (not express) and all UK and US domestic services you may send:

  • Shower gel.
  • Toothpaste.
  • Other non flammable and non alcohol based liquids, pastes & gels for use on holiday.

Nail varnish, perfume and aerosols are not permitted. If these items are included in your luggage it may be returned to you.

Whilst non alcohol based liquids are permitted, damage caused by leakage is not covered by complimentary cover and therefore only small amounts should be sent. If an x-ray shows liquids of any type security may stop your bag for inspection.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy. The following items are prohibited at all times:

  • Aerosols or any other pressurised containers;
  • Alcohol based or Flammable Liquids, Pastes and Gels of any type including, but not limited to, nail varnish and perfume;
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, explosives, weapons (including imitations of same);
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Additional prohibited items for Malaysia

  • Items offensive to Muslim culture;
  • Shipments manufactured in, or originating from Israel;
  • Batik Sarong.

Items Excluded From Cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

Why Ship to Malaysia?

Why Ship to Malaysia?

Malaysia is a hugely varied country, known as being both a popular extended holiday destination as well as a spot to pass through on your travels. Whether you’re planning to visit while on a backpacking trip, whether you are relocating to the beautiful country or are simply spending your holiday there, there’s always the possibility that you may need more luggage than is provided in your airline’s luggage allowance. You may have a particularly heavy backpack, or perhaps you’re staying for an extended period and need more weight than you can carry. It may even be that you have bought too many souvenirs in Malaysia and need a way of transporting your new wares.

If this seems like a problem for you, Send My Bag can pick up and deliver to or collect from the whole of Malaysia. Whether you’re spending a few weeks snorkelling on the beach at Redang and want to use your own gear, or are starting the first leg of an Eastern adventure in the Penang region, we can ship your luggage to you hassle free.

Our service is also great for international students studying for their degree in Malaysia or for those spending a year abroad or gap year there. Send My Bag can help students quickly set up home in Malaysia by shipping their possessions, including clothes, books and DVDs.

Send Luggage to Malaysia

Send Luggage to Malaysia

You can avoid a lot of hassle when travelling to Malaysia by sending your possessions with Send My Bag. This is handy for relocating to Malaysia or just for your holiday as it allows you to bring everything you need without having to drag heavy bags through the airport or onto public transport. Your possessions will be looked after for you, allowing you to get on with exploring all that Malaysia has to offer. Send My Bag will pick up your bags at home and deliver them to your accommodation in Malaysia. To find out more about sending luggage to Malaysia, visit our ‘How it works’ page, or our ‘FAQs’.

Removals to Malaysia

Removals to Malaysia

If you wish to spend more than a few weeks in Malaysia and are moving there permanently, you will have to consider international removals to Malaysia to shift all of your possessions. Make sure you choose a reputable removal company and ensure that all your items are carefully packaged so that they won’t get damaged in transit. Use appropriate packaging for your items and seal everything up well.

Student Shipping to Malaysia

Student Shipping to Malaysia

Malaysia is a popular destination for gap years, years abroad and for international students. Malaysia has a number of world-class universities, including Universiti Malaya, Universiti Putra Malaya, and Universiti Teknologi Malaysia. If you are an international student or a gap year student, you can easily send your possessions with Send My Bag to your accommodation, whether that’s a hotel or student accommodation. This allows you to take lots more with you than you could check into an airplane hold – so you can bring everything you might need throughout your course. Discover more about student shipping and how to claim your student discount by reading our student removals page.

Sending a Parcel to Malaysia

Sending a Parcel to Malaysia

Send My Bag can send parcels to Malaysia for you, which is useful if you only need to ship a small number of items. Friends and family at home can also use this option to send you things in Malaysia, such as gifts or care packages. Senders should pick a good solid box when sending a parcel to Malaysia and seal it up well so none of the items gets damaged in transit. They should also make sure they are aware of rules relating to personal effects and brand new items. Read our information page on how to send a parcel, to find out what you can send with Send My Bag and how to best package your items.

Ways of Shipping to Malaysia

Ways of Shipping to Malaysia

If you need to transport items to Malaysia, whether for a holiday or to move house, you should study the various options available for shipping to Malaysia. Some options will be more applicable to your circumstances than others. There are several different options for international shipping to Malaysia to choose from.

Send Golf Clubs to Malaysia

Send Golf Clubs to Malaysia

Malaysia has around 200 golf courses, making it a golfer’s paradise. The top-rated clubs include Kuala Lumpur, Els Club and Kota Permai. Golf fans will want to enjoy these courses using their own clubs, so why not send your golf clubs to Malaysia with Send My Bag? Sending your golf clubs is simple; just make sure you find out how best to prepare your golf clubs for transit by visiting Send My Bag's page on sending golf clubs.

Send your Bike to Malaysia

Send your Bike to Malaysia

Although Malaysia is a humid country, you can still enjoy cycling there, if you take care of your health by remaining well hydrated. Cycling in Malaysia will allow you to go beyond the usual tourist trails and discover local Malaysian life. Why not ship your bike to Malaysia with Send My Bag and enjoy the Malaysian scenery from the comfort of your own bike? By sending your bike you can avoid oversized baggage fees from your airline and also avoid the hassle of carrying a heavy bike to and from the airport. To find out more about shipping your bike, read our bike shipping page, where you can learn how to best package your bike for safe transport.

About Malaysia

About Malaysia

Malaysia is a South-East Asian country situated, in part, on a peninsula on the Asian mainland, and partly in the north part of the island of Borneo. Malaysia borders Thailand on the west and is connected via a causeway and bridge to Singapore. The climate of Malaysia is typically tropical, with little variation in temperature throughout the year, averaging between 26°C (79°F) in the mountains and 28°C (82°F)on the coasts, with high humidity year-round. Malaysia has a dry season between June and September and a rainy season between December and March linked to the monsoons. The official language in Malaysia is Bahasa Malaysia, a standardised form of Malay, and the currency used is the Malaysian Ringgit.

Malaysia is known especially for its rich cultural heritage with its hugely mixed population of Malays, Chinese, Indians and other indigenous groups. Many people travel through the country as part of organised trips or backpacking tours of South East Asia. The major tourist cities are Kuala Lumpur ‒ home to the Petronas Towers ‒ and George Town, the capital of Penang.

Tourists are also drawn to Malaysia’s huge expanses of coast, beaches and islands. Snorkelling is a popular activity for tourists, whether they are beginners or advanced. The festivals celebrated annually are amazing to see, as are the tropical rainforests such as Taman Negara, home to a huge range of native plant and animal species. Traditional arts and rural crafts are popular in the stunning and accessible countryside, and tourists often return home with rattan baskets, ceramic jugs and brocade.

Please explore this page further to find out about Send My Bag’s shipping service to Malaysia.

Other Ways of Shipping to Malaysia

Other Ways of Shipping to Malaysia

As well as sending parcels, baggage and luggage to Malaysia you could look into the following alternatives for shipping items internationally, especially if you need to send large, bulky items like furniture.

Air Freight to Malaysia

If you are moving to Malaysia and need to send big items like a TV or table, you could consider using air freight. It normally takes one to two days to get your items from one airport to another. It can be an expensive service, however. Plus, you have to pay for a customs agent to handle customs clearance for you. Plus, you need to work out how to get your items to and from the airport, which means that costs could quickly mount up. If you send internationally by air freight to Malaysia your items will likely arrive at one of the major international airports, such as Kuala Lumpur, Penang or Kuching.

Sea Freight and Container Shipping to Malaysia

To ship even bulkier items to Malaysia you could consider sea freight or container shipping. This can be cheaper than air freight, but you will still need to hire a customs agent and will need to arrange how to get your items to and from the ports, which means it could cost more than expected. When using container shipping to Malaysia your items will most likely arrive by ship at a major sea port, such as Port Kelang, Penang or Sandakan.

Shipping Goods to Malaysia

You need be familiar with current Malaysian customs rules when shipping goods to Malaysia. You should be fully aware of any duty that you need to pay and what items are allowed to be shipped to Malaysia, which items are restricted, and which are entirely disallowed. Take a look at the prohibited items and customs sections on this page for more information.