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Can you hold my bag? Do you offer a storage service?

Send My Bag does not currently offer any storage services.

If delivery fails the shipment will be held at the local delivery facility until a new delivery date has been arranged. Please be aware that delivery depots have limited space for storage and are only able to hold items for a short period of time. In the event multiple delivery attempts have been unsuccessful, a new delivery date is not arranged, or if someone at the destination refuses the delivery, items may be returned the collection address.

It is important that once a delivery has failed that you contact Send My Bag to arrange a new delivery date. If delivery is proving difficult to arrange please contact the Send My Bag team who will check if it is possible to collect your shipment or have it redirected to an alternative address.

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